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Regional FlagE-mail SwitchSource
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Gaianus.5324
Target Source
#1 -

Alright, so, this isn’t so much an issue as it is a question; my apologies in advance if I put this in the wrong sub-forum.

The e-mail I’m currently signed in under is no longer active. In case trouble starts a-brewing with my account, I currently have no way to get any e-mails A-net sends my way. But I’ve been poking around, and I don’t see how to change my e-mail to my now only working one. Can anyone help?


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ArenaNet Poster
Target Source
#2 -

I suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

Please keep in mind that, if an agent is able to make this change for you, he or she will need a substantial amount of verification, to be sure you are the account owner. For tips on what information to provide in a ticket, please read this post.