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Regional FlagCant buy gems anymore?Source
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sostronk.8167
Target Source
#1 -

Ive bought them plenty of times in the past. Now suddenly, its coming up with an error saying approval failed. Ive tried both paypal and CC, both of which now don’t work. I can’t find any issues on my end. I have been trying to buy gems for almost two weeks now so I can start new character slots and buy some stuff from black lion trading company. I have submitted a ticket via support, but from what I am reading it could take up to two weeks before I even get a reply. Is there a quicker way to resolve this so I can continue to pour my hard earned cash into a game I love?


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ArenaNet Poster
Target Source
#3 -

Hello Sostronk.

I am afraid there is not. If you have been waiting more than three days for an answer for your ticket, have you posted your ticket reference number inthe following thread? If not, please do, so Gaile Gray can take it as a priority.

Thanks!