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Regional FlagGem store - 'Confirm' button greyed outSource
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Deulon.6594
Target Source
#1 -

I have a friend who is trying to buy gems, but every time he gets to the final screen the ‘Confirm’ button is greyed out. Is this a known issue and is there any way to fix this?

He has checked and double checked all of his CC information, it is all correct, the form is completely filled out.


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ArenaNet Poster
Target Source
#2 -

Is he selecting the image of the correct credit card? I’ve been told that sometimes not doing that can halt the purchase process.

Let me know, ok?


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ArenaNet Poster
Target Source
#5 -

Change the amount you are wanting to purchase and then proceed to the end. It will show you a lit confirm button. You can then go back and change the amount and should be able to purchase no problem!

Thanks for the suggestion, FMPEvo.

And naturally, we should not require you to do that, so once I hear that this works, I’ll update the bug that I’m sure is on file about this situation.