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Regional FlagExpand Vault slotsSource
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Diomedes.9820
Target Source
#1 -

I want to buy gems to increase my vault space. The checkout system is not allowing me to do so. Both the new card & paypal option seem to have the same issue. I fill in all the necessary info but am unable to CLICK the submit button.

Note: I’ve searched and have not found anyone with this issue. There is a bunch of issues with rejected cards and non-delivered gems. My card is NOT being denied since I am not even able to submit the payment.

Any ideas on how to fix this?


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ArenaNet Poster
Target Source
#3 -

Also, I’m told that you need to select a credit card type and click that icon.

Could you let us know if you were able to purchase the gems? (And apologies for your difficulties!)