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Regional Flag600 gems went missing.Source
Target Source
#1 -

According to my records, I bought 1600 gems on January 30th. My records on my own gem purchase log shows I spent 800 on a character slot, then 200 on a dye pack.

And now… I’m at 0 gems again.

Where did 600 of my gems go?

I have only once traded in my gems for gold, ages ago when the makeover kits were put into the game.

Can I get some help with this on where my gems went?

ArenaNet Poster
Target Source
#2 -

Hello FearTheOyster.

Please, if you have not done so yet, proceed to send a ticket to Customer Support so they can have a look at this incidence and help you with it.