We have updated our Terms of Service and Privacy Policy.

Jump to content

Regional FlagItems missing from mailboxSource
Target Source
#1 -

I asked yesterday what to do if my mailbox is full and I’m missing items. I received the answer that they will show up after a few hours after I empty it. I emptied it last night at about 7:00 pm. My mail is still not there. Please help.

ArenaNet Poster
Target Source
#3 -

It sounds as if you already contacted Support by filing a ticket through the “Ask a Question” tab on that linked page. I assume that’s where you got the answer to wait for a few hours. If so, please update your ticket and let the agents know you still need help. If you did not submit a ticket, please click on the clink and follow the steps above and the team will assist you.

For tips on what information to provide in a ticket, please read this post.