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Regional FlagFriend not being able to purchase the gameSource
Target Source
#1 -

Hi. My friend is trying to buy Guild Wars 2, but he is unable to as when he enters his information it denies it. This happened to me to but eventually I got a call from the credit card company and I told them to let it go through. I told him to call them but he doesn’t want to go through the trouble of calling them now. Is there any other way to fix this? Thank you in advance for your response.

ArenaNet Poster
Target Source
#3 -

I hope that your friend was able to purchase the game, but if not, then I really encourage him to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist him.