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Regional FlagGem purchase helpSource
Target Source
#1 -

Hi, I just wanna ask if someone could help me regarding an issue on gem purchasing.
I was able to purchase $250 worth of gems 2 days ago and just now when I was trying to buy more I kept on getting an error. Is there an existing weekly/monthly gem purchase limit in the game?

PS: Below is an attached picture of what the error was.

ArenaNet Poster
Target Source
#3 -

Hello to you both.

We would ask you to please get into contact via a ticket with our Customer Support team so they can have a look at these particular incidences and help you with them. Thanks!!