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Regional FlagNew Pasword Policy?Source
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Dirtyfoot McGee.1497
Target Source
#1 -

So im in the middle of playing and out of no where the game client crashes.
ok no big deal… so i go to log back in and I get a pop up that i now must change my password due to Anets new password policy?! but i really dont want to change my password.

Im very upset right now. I go to change my password and for the last HOUR every single password i try to enter is rejected. and the screen jsut resets over and over. and i have tried the most random unique combination of numbers and letters!

I would like to play the game Anet. You are forcing me to change my password but will not allow me to change my password.

I dont understand! i would like some help please.


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ArenaNet Poster
Target Source
#3 -

If you have issues, please feel free to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket, please read this post.