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Regional FlagProblem retrieving passwordSource
Target Source
#1 -

My friend has decided to come back to Guild Wars 2 to give it another shot, his issue is however that he cannot remember his account password, nor an in game character. He has all other information needed to retrieve his password.

Is there anyway to retrieve your password without knowing your in-game character name?

Thanks in advance

ArenaNet Poster
Target Source
#3 -

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.