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Regional FlagTroubles logging in...Source
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Mizter Owl.4917
Target Source
#1 -

As you can see, I am able to sign in to my account on here, but as soon as I start up the game itself and get to the login screen, it says my password or username is incorrect.
Any ideas?


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ArenaNet Poster
Target Source
#5 -

If you are still having difficulties, I really encourage you both to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.