- 2013/02/20 12:16:19 PM
Note: I understand that you may be confused about where to post this sort of issue. Please, in the future, post log-in issues in the Technical Support Forum, so that the team can see that you are having difficulties of this type and look to see if this is a bigger issue than one that simply affects your account. Please include the exact ERROR CODE that you receive when you try to log in (if you get an error code).
Thank you for understanding.
Now, to the point: We are having technical issues that are preventing people from logging in. They usually receive some variation of Error Code 42.XX when they try to access the game. The server team is aware of this issue and is working on it as I write. We’re apologize for this inconvenience and will get things settled as soon as possible.
If you are getting a completely different error, one related to your password, than I invite you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.