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Regional Flagcant find the serial keySource
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Caalador.2341
Target Source
#1 -

I know that I bought the game with a digital download but I have checked all my email addresses and have no record of the purchase email which would have included the serial key. I need to contact support about an issue loggin in but you cant if you dont have the original serial key ? seems a bit strange but that you would have to supply that, and come to thnk of it now I pretty sure i actually bought the game from The Guild Wars 2 online store ? But the confirmation email with the serial key is long since deleted.
Lol but i cant contact support to tel them this


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ArenaNet Poster
Target Source
#3 -

You definitely can contact Support without a serial code. We’re happy to help you, and will use other means to verify your ownership of the account. So please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket (obviously not the serial code, but other things) please read this post.