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Regional Flaguncollected active code in e-mailSource
Target Source
#1 -

I purchase new Id game buy at 15.00pm (Utc+7) but i am not get serie code on my new e-mail but my credit card Have to pay from id please send to me again (T-T)

ArenaNet Poster
Target Source
#2 -

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.