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Regional FlagCannot recover account!Source
Target Source
#1 -

Gents and Ladies,
I have been furiously trying to recover my account. I haven’t been playing and it seems like I have forgotten my password. I tried doing the account recover, but I cannot remember my character name in-game (or the spelling). I hope you folks will be able to help me.

Thank you,

ArenaNet Poster
Target Source
#4 -

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket, please read this post.

If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.