Lost My Serial Code - ArenaNet Tracker

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Lost My Serial CodeSource

Drkz.9541

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#1 - 2013/02/23 07:05:01 AM

Hi There Gm. Yesterday i wanted to change my email, and it asked for the Serial Code. I went to my email to check it and i didnt find the Message with the Serial Code. I wanna know if there is any way to recover it becouse i wanna Change my Email and also for Future features.

Thanks

Gaile Gray

ArenaNet Poster

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#4 - 2013/02/24 01:18:07 PM

You should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you using other means to establish that you are the owner of the account. Naturally, this is important from a security standpoint, so you will be asked to provide different information, as explained in this post.