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Unable to access Guru - Error 521

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#1 Marty Silverblade

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Posted 27 August 2016 - 11:33 PM

For the last 3-4 days whenever I try to access Guru (guildwarsguru.com/forum) it repeatedly tries and fails to connect, saying the web server is down. What is happening, and when will it be resolved?
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#2 cosyfiep

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Posted 28 August 2016 - 05:34 AM

just to say its not just Marty...I get the same error as well.
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#3 bsoltan

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Posted 28 August 2016 - 09:21 AM

Yep same. I sent Kvinna a PM on here.. hopefully it is being resolved.
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#4 Khalija

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Posted 28 August 2016 - 07:05 PM

Thanks for the PM; I've sent an email off to Curse to let them know.
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#5 Khalija

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Posted 30 August 2016 - 06:42 PM

I'm told they had to temporarily take it down, but that it should come back shortly™. There's no exact time/date, but it will be back.
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#6 bsoltan

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Posted 06 September 2016 - 08:53 PM

Any update Khalija?
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#7 Khalija

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Posted 06 September 2016 - 10:59 PM

No update. They won't give me a date, unfortunately. They mentioned it had to do with Twitch acquiring Curse and that it will come back up when it comes back up.
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#8 bsoltan

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Posted 08 September 2016 - 06:43 PM

Is it actually going to come back though? Even if we don't have a date?

I wonder what the Twitch acquisiton had to do with it. Anyone know if other fan sites went down?
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#9 Khalija

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Posted 11 September 2016 - 11:36 PM

Yes, it will come back. I'm sure we just have to wait until the dust has settled. From what I gather there's a lot of internal organizational stuff going on atm since it just happened.
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#10 StevenTM

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Posted 19 September 2016 - 07:55 PM

When trying to access the GWG archive (I'm trying to find some of my old posts to find any of my char names, as I can't log in to GW1 otherwise), I get the following:

 

DR41cVQ.jpg


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#11 Khalija

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Posted 19 September 2016 - 10:00 PM

See the above posts, Steven. :D I'm not sure when it will be back up, but it will happen.


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#12 Shayne Hawke

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Posted 04 November 2016 - 05:21 PM

Any news on this front?


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#13 Khalija

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Posted 04 November 2016 - 10:51 PM

Unfortunately, not yet. I just sent off another email asking about it.


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#14 bsoltan

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Posted 30 December 2016 - 12:32 PM

Did you get any reply from the email? Back in 2017? :P


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#15 cosyfiep

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Posted 25 January 2017 - 03:45 PM

so another ~month has gone by...just to keep this topic on top...

 

any news?????


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#16 Khalija

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Posted 27 January 2017 - 10:32 PM

I emailed them recently and they sent the question higher up. I'm still waiting on a response.


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#17 cosyfiep

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Posted 03 March 2017 - 10:09 PM

so its been over a month since the last post here....any response on guru archive ever coming back?


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#18 Khalija

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Posted 08 March 2017 - 06:14 PM

I've sent yet another email & I am waiting on a response. 

 

Edit: No response as of the 14th.


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#19 Khalija

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Posted 12 April 2017 - 09:09 PM

Still no response about this issue. I will continue to keep trying, but not so sure we'll see a good outcome anymore.


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#20 Hyper

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Posted Yesterday, 08:26 PM

It looks like the "Always Onlineā„¢" technology has failed and the "working on solving the issue" is taking very long. How long have you been working on resolving the issue already? I hope you don't have to pay the person working on resolving the issue by the hour...


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#21 cosyfiep

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Posted Yesterday, 09:33 PM

There is no one working on it, they have been saying the same thing for close to a year now. I think you can figure out what is going on (they closed guru and moved us here, and now the archive they said they would keep up is pretty permanently down....dont need to be a rocket scientist to figure it out.)


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