So recently my boyfriend bought a new computer, big high end Alienware thing. It doesn't really have any problems. The first real technical issue we've run into is that every single time we do a story mission, whether together or just him on his own, he disconnects right at the end before he's completed it. I've tried looking up this issue but my Google Fu has failed me so I thought I'd post here. To go into more detail:
He played a few missions on his own, on a level 74 or so Charr Engi doing the level 70 stuff for order of whispers. He would do a mission on his own, and disconnected when he got to the choice between something from an asuran agent and from Demmi Beetlestone. I forget the mission name. He tried this mission about 3 times, and was never able to make the choice because he disconnected beforehand.
I thought this might just be mission specific, so I joined him to do it faster, and it still disconnected. Then, we logged into each other's accounts so I could do the mission on my computer, and that worked. I made the choice for him, and we switched back.
The next mission was at Gorr's lab, so we go and do that together, and just before the mission ended, he disconnected again. I have yet to do it on my laptop because we don't want to keep switching every time he needs to do a story mission. He really wants to get through this and get his first level 80 already, so I'm hoping for some help.
I don't know what diagnostics we need specifically, but I just ran diag on his GW2 and I'll post in this forum again with some of the stuff from that after this post. Thanks for anyone with suggestions or answers.
I'm not sure what might be needed specifically as I said, so here's the whole diagnostic report:
Edited by rylarra, 28 October 2016 - 01:51 PM.
Spoiler tags are amazing