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NCsoft, change email?


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#1 Toasted Strudel

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Posted 17 January 2011 - 12:42 AM

Can you change your email for your Guild Wars Account with NCsoft?

Edited by Toasted Strudel, 17 January 2011 - 12:50 AM.


#2 The Lonely Sylvari

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Posted 17 January 2011 - 12:47 AM

yes u can i think u have to go to ncsoft support on their website tho.

#3 KQ

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Posted 17 January 2011 - 12:49 AM

Yes. Once you're on http://us.ncsoft.com/en/, click on login, go to Account Management, then on Account Profile, then on Update Contact Information and edit your email.

#4 Toasted Strudel

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Posted 17 January 2011 - 12:50 AM

You can change your Guild Wars email?

#5 KQ

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Posted 17 January 2011 - 12:52 AM

Toasted Strudel said:

You can change your Guild Wars email?

Yes. Login into the game, click on Edit Account in the bottom left corner, tick Change Email Address and click on next. You will need to check both emails for a confirmation.

#6 IDarko

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Posted 17 January 2011 - 12:54 AM

Toasted Strudel said:

You can change your Guild Wars email?

No you cannot do this. I also linked the wrong NCSoft account to my GW1 account. I asked them to remove it via support. Because i wanted my other NCSoft account to be linked with my GW1 account. The support dude said it was impossible.

I got lucky and managed to find the username/password of the NCSoft account that was linked with my GW1 account. That NCSoft account is now my main account ;)

Good luck!

e: Also.. this thread belongs in the Q&A. But i'm sure that a mod will move it for you.

#7 Krazzar

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Posted 17 January 2011 - 01:52 AM

As said, you cannot change your GW1 email. You can change your NCSoft master account email as much as you want. The listed email address for GW1 would not be used for any correspondence and does not even have to be valid any longer. My brother, father, and myself all have email addresses that do not exist any longer as our GW1 email addresses. NCSoft simply links to their FAQ where they explain the email cannot be changed when you inquire.

#8 Toasted Strudel

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Posted 17 January 2011 - 03:32 AM

Whoever answers this clearly I will mark the Answered Question, even though you all helped.

I do not have my Email Address to my Gw1 account, although I have the NCsoft, will I still get my Hall of monument bonuses for guild wars 2. And will I even need the email in Guild Wars 1, thank you.

#9 Helikaon

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Posted 17 January 2011 - 09:14 AM

Toasted Strudel said:

I do not have my Email Address to my Gw1 account,
If you go onto NCsoft and log on, under Game Accounts you will see your Guild Wars account and the email linked to it.

Toasted Strudel said:

although I have the NCsoft, will I still get my Hall of monument bonuses for guild wars 2. And will I even need the email in Guild Wars 1, thank you.

As long as your NCsoft account has the Guild Wars account linked to it and you link that to your Guild Wars 2 account, yes you will get the items.

#10 Toasted Strudel

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Posted 17 January 2011 - 04:10 PM

Helikaon said:

If you go onto NCsoft and log on, under Game Accounts you will see your Guild Wars account and the email linked to it.



As long as your NCsoft account has the Guild Wars account linked to it and you link that to your Guild Wars 2 account, yes you will get the items.
OK thank you, although somebody else has the email to the guild wars account itself, so I hope that doesn't mess with anything.