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Client reset.

client reset guild wars two guild wars 2 GW2 problem.

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#1 WolfStrife

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Posted 01 June 2012 - 11:25 AM

I left my computer on for the last two days with the client downloader, it took quite a while to download. And I just got home from work to see that it had finally finished.

Though the only button I was able to press was the "Play" button, pressed it and the login screen came up. I know it isn't time for the 2nd beta event yet, but it was exciting anyways. :P

But after I pressed the "X" in the top right to return to my desktop, there was no GW2 icon on my desktop or anywhere for that matter, so I typed it in the little search bar in the "start" section.

Double clicked it, it brought up the same downloader that had been downloading for two days. Except it restarted downloading again, I'm pretty lost here.

Anyone know how to help? It doesn't seem like it actually downloaded it onto my computer.

And there is no way I'm gonna download for 2 days whenever I want to play.

Thanks in adanced for any help.

#2 Arca

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Posted 01 June 2012 - 11:30 AM

The thing is, the .exe file downloads the files into the folder the .exe is located. It's not an installer yet. I suggest you place it all in a folder in your desktop (Avoid Program files, this can lead to problems with downloading patches). Using the search bar, search for:

Gw2.exe
Gw2.dat
Gw2.tmp

And place all of these files in the same folder. If you ran it directly from the web browser you downloaded it in, these files are most likely located in your Temporary files. If the search bar yields no results, try typing in %temp% in the search bar, and search the temporary files manually.

Once you have them all in the same folder, you can manually create a shortcut by right clicking the .exe file, and then clicking on 'Create Shortcut'.

Edit:
These files (Sizes may be a bit off, this is an old pic):
Posted Image

.tmp file is most likely not even necessary, but just in case, as you already launched the game (This file is created upon launching the game)

Edited by Mitjan11, 01 June 2012 - 11:37 AM.


#3 CrimsonReLLiK

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Posted 01 June 2012 - 11:53 AM

The GW2.exe file that you run is both the downloader and launcher.
GW2 is pretty simplistic in it's design, being that it only uses a few files to run/maintain.

Main Game folder:
Gw2.exe
Gw2.dat
Gw2.tmp

And User Folder/My Documents/Guild Wars 2:
Music
Local.dat
ArenaNet.txt

Here is my suggestion to you and anyone else during these beta phases...
Create a folder where you are gonna permanently install GW2 (C:\Guild Wars 2 or C:\Program Files\Guild Wars 2 etc etc...)
Move your GW2.exe file in there and run it.
(Go ahead and make a shorcut to it on your desktop, start bar, or start menu.)

When the game is done downloading and run for the first time, you will have the other files in there GW2.dat, GW2.tmp
The GW2.dat file is extremely large because this is the game data that was downloaded.
Create a copy of GW2.dat and store it anywhere for backup. (Even in same folder if you like)
Back this file up after every major update.

At this point, after running the game it should create the other files in the user folder.
You can choose to also backup the Local.dat file, but it is most likely not necessary.
You can largely ignore this folder.

Now, anytime you run the client and it tries to download again the whole game again, close the client and check your GW2.dat file.
If the size is small now or different then your backup, because it restarted download, then just delete it and replace it with your copy of GW2.dat.
This should prevent you from having to download the full game data file again and save you a ton of time.

While I have never ran into this problem myself, I always back it up to be safe.
I had a buddy that had this happen to him during the stress test day and he missed most of the beta because he had to redownload. Thankfully he has fast internet.
So while I can't personally gaurantee that this will work 100%, there have been others on the official forum that have had this spare them some grief.

Best of Luck and enjoy the beta.

Edited by CrimsonReLLiK, 01 June 2012 - 12:00 PM.


#4 Naqaj

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Posted 01 June 2012 - 12:24 PM

Another thing to note: everytime you start the downloader, the progress bar resets to display the percentage in relation to the remaining files to download. Meaning, it always starts at 0%, because it only counts based on what's left to download. It does not download everything again.

#5 WolfStrife

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Posted 01 June 2012 - 08:21 PM

Aha okay everything is in a folder together, I just ran the downloader again but this time it went a lot quicker.

Though for whatever reason when I click to copy the dat file, it wont copy it.

View PostWolfStrife, on 01 June 2012 - 08:18 PM, said:

Aha okay everything is in a folder together, I just ran the downloader again but this time it went a lot quicker.

Though for whatever reason when I click to copy the dat file, it wont copy it.

Ahhhh now when I try the downloader it is a lot slower, this is very irritating.

Edited by WolfStrife, 01 June 2012 - 08:19 PM.


#6 DarkWasp

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Posted 01 June 2012 - 09:00 PM

View PostWolfStrife, on 01 June 2012 - 08:21 PM, said:

Aha okay everything is in a folder together, I just ran the downloader again but this time it went a lot quicker.

Though for whatever reason when I click to copy the dat file, it wont copy it.



Ahhhh now when I try the downloader it is a lot slower, this is very irritating.
1. If you moved your GW2 files to a pre-made folder such as Program Files then I would advise moving them again. Somewhere like C:\Guild Wars 2 would be better than C:\Program Files (x86)\Guild Wars 2 or C:\Users\[Name]\Downloads\Guild Wars 2

Those folders do strange things in Windows 7

2. Speed will fluctuate when downloading based on network issues on both your side and ArenaNet's side. ArenaNet just sent out a bunch of emails about how to get the beta client so the servers may be under load now.

#7 yamyam

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Posted 27 August 2012 - 12:51 PM

Someone mentioned that when the client stops downloading (for whatever reason I'm guessing) and you start it back up again it starts downloading the remaining files left to download? Is this true? Because my hard drive crashed and I had to restart my computer. I put it to download again and it started at 0% with say 215,000 files to download. Before it had crashed it was on around 59%. It is also downloading a lot slower (previous 1.7-1.9mbps but now 700KB-1MBps). Though I guess that is because of networks on both my side and ArenaNets.

Just a comfirmation I guess would be nice.




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