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GW1 AND GW2 Account Passwords Changed

hacking account password

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#1 Minami Kaori

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Posted 15 July 2012 - 07:48 AM

Please someone direct me somewhere, I am freaking out!

It's 2:46 AM, and I just received 2 emails from ArenaNet a few minutes ago that my passwords were changed for both GW1 and GW2! They had the same login, since I tied them together.

I do not use the password anywhere else on the net, and I never gave it to ANYONE.

I have GW1 tied to a ncsoft account. Is this how I got hacked? Please someone tell me I didn't lose EVERYTHING in GW1 and I can get my GW2 back as well!

:(

I wish the most horrible fate on all hackers.

#2 Bilateralrope

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Posted 15 July 2012 - 07:53 AM

Contact ANETs support RIGHT NOW. I think they can roll back anything the hacker steals if you contact them fast enough.

As for GW2, they will be able to recover your account. I don't know about rollbacks for it.

#3 unraveled

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Posted 15 July 2012 - 07:55 AM

^ That basically. All the best.

"And you can always be strong. Lift your voice with the first light of dawn
Dawn is just a heartbeat away. Hope is just a sunrise away


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