235 replies to this topic

[Beast521]

I have participated in the beta quite a lot and haven't had any problem whatsoever trying to run the game apart from some network problems on Arenanet's part.

However, since the game released, I cannot seem to play more than half an hour straight before the game freezes, and crashes.
This can be either the game crashing, but the music continueing, or the music starting to stutter.

I have already downloaded the 304.48 driver in the hopes performance would be better, but to no avail.

Is my computer not strong enough for the game?

Intel Core i7 CPU 870 @2.93GHz
Windows 7 Home Premium 32 bits
4GB RAM
Nvidia Geforce GTX 560

I'm aware 32 bits W7 cannot process 4GB of RAM, but as I had no problem playing GW2 in the beta, I think the problem is not to be found there.

Help would be appreciated!

Edit: Crashed again and this is what the crash log says:

Spoiler

*--> Crash <--*
Out of Memory: arena=Environment, cat=Map, allocBytes=22431256, arenaBytes=97466272, fallbackBytes=45872152, align=0
App: Gw2.exe
Pid: 5776
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15277
When: 2012-08-25T18:23:41Z 2012-08-25T20:23:41+02:00
Uptime:   0 days  0:04:24
Flags: 0

*--> System <--*
Name: THOMAS-PC
IpAddr: 192.168.1.4
Processors: 8 [GenuineIntel:6:14:5]
OSVersion: Windows 6.1 (32 bit)

*--> System Memory <--*
Physical:   337MB/ 3063MB  11%
Paged: 2136MB/ 6124MB  34%
Virtual: 174MB/ 2047MB  8%
Load: 88%
CommitTotal:   3988MB
CommitLimit:   6124MB
CommitPeak: 4395MB
SystemCache: 471MB
HandleCount:  25295
ProcessCount: 65
ThreadCount: 998

*--> Process Memory <--*
Private: 1531MB
WorkingSet:   1304MB
PeakWorkingSet:  1363MB
PageFaults:   1010428

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

*--> ClientContextThreadProc Thread 0x1780 <--*

*--> Trace <--*
Pc:0063cda4 Fr:36f2fd0c Rt:0063e8bd Arg:00000000 00000038 012c5a44 000002d6
Pc:0063e8bd Fr:36f2fd2c Rt:0063e9f9 Arg:0000000d 00000000 00000000 012c5a44
Pc:0063e9f9 Fr:36f2fd64 Rt:007698d0 Arg:00000000 00000000 015a6dd0 00000000
Pc:007698d0 Fr:36f2fd90 Rt:0076524f Arg:064e7adc 01564618 0cad1c80 36f2fdd4
Pc:0076524f Fr:36f2fdb4 Rt:00415302 Arg:0cad1c80 36f2fdd4 00000000 00000010
Pc:00415302 Fr:36f2fde4 Rt:0041636a Arg:00000010 064e7390 064e7390 36f2fe10
Pc:0041636a Fr:36f2fdf8 Rt:00411ea9 Arg:00000010 00000010 00000010 00000010
Pc:00411ea9 Fr:36f2fe10 Rt:004134dc Arg:00000010 085f83ac 36f2fe70 0000000c
Pc:004134dc Fr:36f2fe34 Rt:00416d3f Arg:3c83126e 00a8395f 064eba08 064eb5e0
Pc:00416d3f Fr:36f2fe7c Rt:00a7fc3d Arg:064eb5e0 064eb634 085f83a0 00000008
Pc:00a7fc3d Fr:36f2feec Rt:00a7ff99 Arg:5ee09c3f 00000001 0160dfb8 02a755d0
Pc:00a7ff99 Fr:36f2ff24 Rt:00a8006f Arg:00000000 064f3f70 00646e2f 00000000
Pc:00a8006f Fr:36f2ff44 Rt:008981ad Arg:064f3f70 5ee09c67 00000000 02a755d0
Pc:008981ad Fr:36f2ff7c Rt:00898255 Arg:00000000 36f2ff94 773fed6c 02a755d0
Pc:00898255 Fr:36f2ff88 Rt:773fed6c Arg:02a755d0 36f2ffd4 7755377b 02a755d0
Pc:773fed6c Fr:36f2ff94 Rt:7755377b Arg:02a755d0 40f2571a 00000000 00000000
Pc:7755377b Fr:36f2ffd4 Rt:7755374e Arg:008981d3 02a755d0 00000000 00000000
Pc:7755374e Fr:36f2ffec Rt:00000000 Arg:008981d3 02a755d0 00000000 4e564441

*--> Thread registers <--*
eax=36f2f7b0 ebx=00000000 ecx=012c5a44 edx=00000000 esi=773ef11a edi=00000005
eip=0063cda4 esp=36f2fbc4 ebp=36f2fd0c
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 36F2F790  00000000 00000004 fffffd34 000002e4
eax-16 36F2F7A0  fffffd34 000002cc 00000018 00000000
eax +0 36F2F7B0  80000003 00000000 00000000 7593d36f
eax+16 36F2F7C0  00000000 00000000 00000000 00000000
eax+32 36F2F7D0  00000000 00000000 00000000 00000000
eax+48 36F2F7E0  00000000 00000000 00000000 00000000
ecx-32 012C5A24  00000000 00000000 40be0000 5470616d
ecx-16 012C5A34  20657079 414d203c 59545f50 00534550
ecx +0 012C5A44  2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx+16 012C5A54  5c70614d 4470614d 2e617461 00707063
ecx+32 012C5A64  616d5f6d 3d212070 4c554e20 0000004c
ecx+48 012C5A74  65706544 6e65646e 732d7963 6974726f
esi-32 773EF0F8  90909090 9825ff90 90773b1d 90909090
esi-16 773EF108  909005eb ff909090 3b1c0c25 90909077
esi +0 773EF118  ff8b9090 5dec8b55 909005eb ff909090
esi+16 773EF128  3b1db025 90909077 186a9090 3ef1d068
esi+32 773EF138  dacae877 4d830000 35ffffe4 77476010
esi+48 773EF148  13a015ff f633773b 33fc7589 7d8947ff

*--> Code <--*
0063CD84  e8878eff ff8b4d14 8b95ecfe ffff83c4 ......M.........
0063CD94  286a0051 528d95fc feffffb9 05000000 (j.QR...........
0063CDA4  e897fd00 008b4dfc 5f5e33cd 5be89a89 ......M._^3.[...
0063CDB4  25008be5 5dc21400 cccccccc 558bec8b %...].......U...
0063CDC4  45086a00 50e892fd ffff5dc2 0400cccc E.j.P.....].....
0063CDD4  cccccccc cccccccc cccccccc 8b0d988f ................

*--> Stack <--*
36F2FBC4  0063cda9 012c5a44 000002d6 00000000 ..c.DZ,.........
36F2FBD4  00000038 00000000 01564618 00000000 8........FV.....
36F2FBE4  00000000 02bbf418 015a6dd0 00000000 .........mZ.....
36F2FBF4  05cf37a0 012c5a44 00000000 011dd014 .7..DZ,.........
36F2FC04  01267384 6e657261 6e453d61 6f726976 .s&.arena=Enviro
36F2FC14  6e656d6e 63202c74 4d3d7461 202c7061 nment, cat=Map,
36F2FC24  6f6c6c61 74794263 323d7365 31333432 allocBytes=22431
36F2FC34  2c363532 65726120 7942616e 3d736574 256, arenaBytes=
36F2FC44  36343739 32373236 6166202c 61626c6c 97466272, fallba
36F2FC54  79426b63 3d736574 37383534 32353132 ckBytes=45872152
36F2FC64  6c61202c 3d6e6769 01002030 36f2fc8c , align=0 .....6
36F2FC74  0063ee31 000000f0 000000e8 149a5c38 1.c.........8\..
36F2FC84  000000f0 00000000 0063ea88 015a77d0 ..........c..wZ.
36F2FC94  36f2fcb0 0063ee31 00000010 00000004 ...61.c.........
36F2FCA4  07f59988 00000010 00000003 00000000 ................
36F2FCB4  01564630 02cb0078 36f2fcdc 0064488b 0FV.x......6.Hd.
36F2FCC4  02c70000 00000000 01564628 00000038 ........(FV.8...
36F2FCD4  00000001 01564618 36f2fd00 00644904 .....FV....6.Id.
36F2FCE4  01564618 00000000 00000000 012c5a44 .FV.........DZ,.
36F2FCF4  000002d6 00000038 00000001 36f2fd2c ....8.......,..6
36F2FD04  0063e898 5ee09e17 36f2fd2c 0063e8bd ..c....^,..6..c.
36F2FD14  00000000 00000038 012c5a44 000002d6 ....8...DZ,.....
36F2FD24  00000000 01564618 36f2fd64 0063e9f9 .....FV.d..6..c.
36F2FD34  0000000d 00000000 00000000 012c5a44 ............DZ,.
36F2FD44  000002d6 36f2fd74 36f2fd78 00000000 ....t..6x..6....
36F2FD54  19b161b0 064e7adc 015a8fa0 0000000d .a...zN...Z.....
36F2FD64  36f2fd90 007698d0 00000000 00000000 ...6..v.........
36F2FD74  015a6dd0 00000000 00000038 00000000 .mZ.....8.......
36F2FD84  064e7adc 00000001 00000001 36f2fdb4 .zN............6
36F2FD94  0076524f 064e7adc 01564618 0cad1c80 ORv..zN..FV.....
36F2FDA4  36f2fdd4 00000000 0cad1c80 064e7ad8 ...6.........zN.
36F2FDB4  36f2fde4 00415302 0cad1c80 36f2fdd4 ...6.SA........6
36F2FDC4  00000000 00000010 064e7ad8 00000010 .........zN.....
36F2FDD4  00000000 00000000 00000000 00000000 ................
36F2FDE4  36f2fdf8 0041636a 00000010 064e7390 ...6jcA......sN.
36F2FDF4  064e7390 36f2fe10 00411ea9 00000010 .sN....6..A.....
36F2FE04  00000010 00000010 00000010 36f2fe34 ............4..6
36F2FE14  004134dc 00000010 085f83ac 36f2fe70 .4A......._.p..6
36F2FE24  0000000c 3c83126e 3c83126f 3c83126f ....n..<o..<o..<
36F2FE34  36f2fe7c 00416d3f 3c83126e 00a8395f |..6?mA.n..<_9..
36F2FE44  064eba08 064eb5e0 064eb614 00000002 ..N...N...N.....
36F2FE54  00000002 00000008 36f2fe78 064eba08 ........x..6..N.
36F2FE64  00000001 064eb5e0 064eb904 085f83ac ......N...N..._.
36F2FE74  064eb62d 00000000 36f2feec 00a7fc3d -.N........6=...
36F2FE84  064eb5e0 064eb634 085f83a0 00000008 ..N.4.N..._.....
36F2FE94  36f2fec0 064eba08 00000001 0160dfb8 ...6..N.......`.
36F2FEA4  02a755d0 00000000 7593189f 5eed6944 .U.........uDi.^
36F2FEB4  00000001 7919c063 0000000f 00000010 ....c..y........
36F2FEC4  00000000 00000000 00000001 02a755d0 .............U..
36F2FED4  0160dfb8 00000001 7185270c 9d3e60ac ..`......'.q.`>.
36F2FEE4  00000000 5ee09df7 36f2ff24 00a7ff99 .......^$..6....
36F2FEF4  5ee09c3f 00000001 0160dfb8 02a755d0 ?..^......`..U..
36F2FF04  fffffffe 02a755d0 36f2fef4 00000001 .....U.....6....
36F2FF14  36f2ff6c 00898310 6940ed53 00000000 l..6....S.@i....
36F2FF24  36f2ff44 00a8006f 00000000 064f3f70 D..6o.......p?O.
36F2FF34  00646e2f 00000000 02a755d0 00000000 /nd......U......
36F2FF44  36f2ff7c 008981ad 064f3f70 5ee09c67 |..6....p?O.g..^
36F2FF54  00000000 02a755d0 02a755d0 36f2ff50 .....U...U..P..6
36F2FF64  36f2ff50 36f2ffc4 36f2ffc4 00898310 P..6...6...6....
36F2FF74  694014fb 00000000 36f2ff88 00898255 ..@i.......6U...
36F2FF84  00000000 36f2ff94 773fed6c 02a755d0 .......6l.?w.U..
36F2FF94  36f2ffd4 7755377b 02a755d0 40f2571a ...6{7Uw.U...W.@
36F2FFA4  00000000 00000000 02a755d0 00000000 .........U......
36F2FFB4  00000000 00000000 36f2ffa0 00000000 ...........6....

*--> Error Logs <--*
o bone with that name.
Model '0x0071f7': Can't unlink child '0x00d28d' from parent bone 'kneel', there's no bone with that name.
Model '0x0071f7': Can't unlink child '0x00d28d' from parent bone 'kneer', there's no bone with that name.
Model '0x00e101': Missing anim or fallbacks: zeropose
Model '0x0070a3': Can't unlink child '0x00d28d' from parent bone 'kneel', there's no bone with that name.
Model '0x0070a3': Can't unlink child '0x00d28d' from parent bone 'kneer', there's no bone with that name.
Model '0x00e104': Missing anim or fallbacks: zeropose
Model '0x0071f7': Can't unlink child '0x00e101' from parent bone 'headgear', there's no bone with that name.
Model '0x007209': Can't unlink child '0x00e104' from parent bone 'headgear', there's no bone with that name.
Model '0x0141f3': Missing anim or fallbacks: zeropose
Model '0x0141da': Missing anim or fallbacks: zeropose
Model '0x012072': Missing anim or fallbacks: zeropose
Model '0x0071f7': Can't unlink child '0x00e104' from parent bone 'headgear', there's no bone with that name.
Model '0x007209': Can't unlink child '0x00e101' from parent bone 'headgear', there's no bone with that name.
Model '0x013fa1': Missing anim or fallbacks: zeropose
Model '0x011fc9': Missing anim or fallbacks: zeropose
Model '0x006e1b': Can't unlink child '0x00e104' from parent bone 'headgear', there's no bone with that name.
Model '0x00e101': Missing anim or fallbacks: zeropose
Model '0x014400': Missing anim or fallbacks: zeropose
Model '0x013c59': Missing anim or fallbacks: zeropose
Model '0x013a8f': Missing anim or fallbacks: zeropose
Model '0x0071f7': Can't unlink child '0x00e101' from parent bone 'headgear', there's no bone with that name.
Model '0x00e104': Missing anim or fallbacks: zeropose
Model '0x01435c': Missing anim or fallbacks: zeropose
Model '0x0142f7': Missing anim or fallbacks: zeropose
Model '0x0142fa': Missing anim or fallbacks: zeropose
Model '0x007209': Can't unlink child '0x00e104' from parent bone 'headgear', there's no bone with that name.

*--> DirectX Device Info <--*
VendorId = 0x10de
DeviceId = 0x1201
Version = 9.18.0013.0448
Description = NVIDIA GeForce GTX 560
Compat   = 0x00080800
VidMem   = 1024 MB

I guess that means it IS memory related. Although I'd better switch over to 64 bit, I find it weird that the game crashes so frequently, while it never did in beta.. Shouldn't it be the other way around?

Edited by Beast521, 25 August 2012 - 06:28 PM.

[Butr0sButr0s]

Someone I know is having the same problem running a GTX460 and 32bit W7.  The game will run fine, then at a random time freeze with the music still going.  He can alt/ctrl/del to shutdown the program but its annoying.

I'm not sure, but I think when the game first loaded it didn't crash, but after selecting 'autodetect graphic settings' the lockup started.  I'll ask if he can change the settings manually to determine if one of them is causing the problem.

Let me know if you find a fix - its a pain to deal with in the middle of long game sessions or pvp.

[TheHanzou]

Same problem here. Game already froze 2 times today. I think theres maybe more to it.

[Piippo]

Aye, I'm crashing too, though only twice now in about 5 hours of playing. Same error message, though.

[Beast521]

So, what I've been trying is: closing all applications I do not need: steam, windows explorer and chrome. I've been able to play a little longer than usual but eventually, it just crashes anyway. No crash log now though.  

If this is a memory problem than I would be glad to accept it if it weren't for the fact I have played this very game longer than 4 hours straight with no lag or crashes at all.

Edited by Beast521, 25 August 2012 - 08:00 PM.

[Piippo]

You could try lowering you graphics settings. I had an identical problem with Tribes: Ascend, and putting the graphics at the 2nd lowest settings (as oppsoed to max settings, which my PC had no problems running per se) solved the problem.

[Beast521]

Piippo, on 25 August 2012 - 08:00 PM, said:

You could try lowering you graphics settings. I had an identical problem with Tribes: Ascend, and putting the graphics at the 2nd lowest settings (as oppsoed to max settings, which my PC had no problems running per se) solved the problem.

Alright, will try, but it's a real shame as my computer should be able to handle this game at max settings
Plus, and I'm falling into repeat here, I have always played this game on higher settings without problem.

[charbog]

same crash for me.... every time i load a new city like LA , its like : i play 1 h with no problems then when i want to get in 1 big city i get the crash "out of memory" or sometimes in personal story, and my setting are on low beside 2 which are on medium

Edited by charbog, 25 August 2012 - 08:05 PM.

[Piippo]

Beast521, on 25 August 2012 - 08:02 PM, said:

Alright, will try, but it's a real shame as my computer should be able to handle this game at max settings
Plus, and I'm falling into repeat here, I have always played this game on higher settings without problem.

I know. It's annoying that you have to lower your settings when your PC is fully capable of actually running it with great performance.

charbog, on 25 August 2012 - 08:04 PM, said:

same crash for me.... every time i load a new city like LA , its like : i play 1 h with no problems then when i want to get in 1 big city i get the crash "out of memory" or sometimes in personal story

Got to thinking. Both times I've crashed happened the moment I stepped through the portal to a new area (Kessex Hills and Gendarran Fields should it matter). Might have some relevance.

[charbog]

i wrote an email to support like 6h ago and put the crash text in email but they didnt respond, well they r busy xD

[Bubble5]

Hey guys. I signed up to post this.

I've been having this issue ALL damn day and It's such a shame cause the games great. I even made a thread on MMO champ about it :

http://www.mmo-champ...03#post18151303

There are some suggestions in there I recommend you guys taking a look at - but none of them have helped me so far. What DID help was downloading the Nvida Beta drivers (Not current) and now I get around 40 minutes of play before it crashes -- Unless! and here's the weird bit - If I stay in my starting area/villiage/zone I don't crash at all. I just got back from playing for three hours straight in the same zone no crashes - when I decided to fast travel to the Human city (Still learning names of places) It crashed instantly with the same ol' 'Out of Memory' Error.

Also, I can only play like that with Humans. I made a norn and ran around their starting zones for about 20 mins before It crashed.

Just thought I'd shed some light as I've been seaching ALL day for an answer.

Edited by Bubble5, 25 August 2012 - 08:56 PM.

[Beast521]

So, there's really no one who has an idea if this is just a temporary performance issue which is going to be resolved later? Or is it really something I'll have to deal with myself?

[TheHanzou]

Recalling my Crashes they both were AFTER getting into a new zone (PvP, WvWvW). Might be some kind of memory leak?

[Wolfphantoms]

I also just joined this forum to share my input on this topic as well. First, it's a relief to know I'm not the only one having his issue. I spent five hours today accepting the fact I would face crashes every 15-20 minutes OR if I reached a loading screen to get to a new area with jittery sound and all. Then I panicked and wondered if it was just my computer, but everything else is running great and my drivers are up to date.

My computer is also supposed to run the graphics on max. I have a NVIDIA GeFORCE 550 TI and even handled SWTOR with ease. The betas were no problem at all, I spent the whole time without a single crash and on high graphics, but now... now it's nearly unplayable.

I put in a bug report (which we should all do) through the client, just to make them aware. I asked in Divinity's Reach (human) if anyone else was having crashing issues and only 1 out of 10 answered positive so for a while, I wasn't quite sure what to think.

I have tried reinstalling GW2, which didn't work. Computer restarts, and now I'm defragging my computer to see if that makes a difference. I'll let you all know the results; otherwise, I can only hope ANet gets on this issue as quickly as they're working on the trading market.

[Wolfphantoms]

Wolfphantoms, on 26 August 2012 - 04:25 AM, said:

I also just joined this forum to share my input on this topic as well. First, it's a relief to know I'm not the only one having his issue. I spent five hours today accepting the fact I would face crashes every 15-20 minutes OR if I reached a loading screen to get to a new area with jittery sound and all. Then I panicked and wondered if it was just my computer, but everything else is running great and my drivers are up to date.

My computer is also supposed to run the graphics on max. I have a NVIDIA GeFORCE 550 TI and even handled SWTOR with ease. The betas were no problem at all, I spent the whole time without a single crash and on high graphics, but now... now it's nearly unplayable.

I put in a bug report (which we should all do) through the client, just to make them aware. I asked in Divinity's Reach (human) if anyone else was having crashing issues and only 1 out of 10 answered positive so for a while, I wasn't quite sure what to think.

I have tried reinstalling GW2, which didn't work. Computer restarts, and now I'm defragging my computer to see if that makes a difference. I'll let you all know the results; otherwise, I can only hope ANet gets on this issue as quickly as they're working on the trading market.

Nope, the defragging didn't work...

[Leorio]

wow ... kind of glad I'm not the only one with exactely the same problem since no one I asked or even my guild members encountered the same problem, like you guys I either crash completely random in the wilderness with nothing going on but it also happend when my screen gets plastered with spells and mobs (mind the fact that it doesn't occure instantly when a lot of spells / animations are flying around or a lot of mobs are getting killed [or whatever], I was able to get the swamp boss in the human area to like 5% of his hp with constant 25~fps and then the freakin' game crashed on me ... god damn) or right after the launch especially often when I teleported or used gates.
Game either goes into sound loop and I have to manually close it through the task manager or I get those 2 gw2.exe errors

*--> Crash <--*
Assertion: m_buffer && m_type == DDI_TEXTURE_CUBE
File: ..\..\..\Engine\Gr\Dx9\Dx9Tex.cpp(1098)

and the same as OP

*--> Crash <--*
Out of Memory: arena=Environment, cat=Map, allocBytes=25530900, arenaBytes=59385408, fallbackBytes=2195436, align=0

plus another variation ... (kind of saved all of these for the support ticket)

*--> Crash <--*
Out of Memory: arena=Environment, cat=Prop Packfile, allocBytes=8686244, arenaBytes=125864152, fallbackBytes=18134576, align=0

Edited by Leorio, 26 August 2012 - 06:27 AM.

[Dax439]

I'm having the same problem.

Intel i7 3rd Gen
GTX 660M 2Gb
8Gb RAM

My game plays at a constant 60 fps on the beta drivers and it was going fine until late in the afternoon. It used to be when a lot of stuff was going on in my screen, but now it's just happening out in the middle of the forest. It's like there's a memory dump problem that just tells your computer to go screw itself. My computer isn't overheating (stays at 64C)... I'm at a loss here.

[Leorio]

Dax439, on 26 August 2012 - 06:37 AM, said:

I'm having the same problem.

Intel i7 3rd Gen
GTX 660M 2Gb
8Gb RAM

My game plays at a constant 60 fps on the beta drivers and it was going fine until late in the afternoon. It used to be when a lot of stuff was going on in my screen, but now it's just happening out in the middle of the forest. It's like there's a memory dump problem that just tells your computer to go screw itself. My computer isn't overheating (stays at 64C)... I'm at a loss here.

It's horrible, especially yesterday with all those login problems ... really annoying. I expected some setbacks since my PC aint that great but it should be good enough to play GW2 with medium settings ... but since it happens to you guys who have way better specs it must be something else

[Dax439]

Update:

Game just crashed again and got a message from Windows saying that the driver "stopped"...
Not sure what that means exactly. But it's obviously a driver related problem, which wouldn't surprise me. Thankfully, it's been rumored that an official driver release will be out early this week for Nvidia cards. Here's to hoping for a better tomorrow! Err... I mean Monday or Tuesday.

[Bubble5]

Have you guys noticed that If you leave the GW2 launcher running, it gradually consumes more memory? I'm really leaning towards a memory leak issue here.

[Elfen Lied]

Seems to me your memory is leaking, install win x64. Anyway it's running perfectly here, not a single crash

[Anarch12911]

Same problem here. It is making WvW unplayable since it crashes and puts me back in the normal world, where i've to queue for 30 minutes to get back in again...

[Eburk]

Just wanted to reply and state that I am having similar issues, and that despite the fact that I wish none of us were experiencing this, it is heartening to know that I'm not alone.. If anyone figures out any way to remedy this problem, please let us know!

[charbog]

Dax439, on 26 August 2012 - 06:49 AM, said:

Update:

Game just crashed again and got a message from Windows saying that the driver "stopped"...
Not sure what that means exactly. But it's obviously a driver related problem, which wouldn't surprise me. Thankfully, it's been rumored that an official driver release will be out early this week for Nvidia cards. Here's to hoping for a better tomorrow! Err... I mean Monday or Tuesday.

to bad the drivers which nvdia release doesnt support hybrid notebooks like mine

Edited by charbog, 26 August 2012 - 11:43 AM.

[Haseo666]

3 crashes since yesterday so far - around 10 hours of playtime but got 2 crashes in 5 min few hours ago when I was crafting... its really weird since I have got 12GB ram and I'm using 64-bit win 7 ultimate. Everytime game crash, only small window with log appear and music is still playing... well same thing as OP

[Beast521]

After exploring Lion's arch for about an hour and a half (it's hell trying to find some of the vista's ) without any crash at all, I finished exploring and went back to Queensdale, instantly crashing the client with the same old error. How come switching areas takes such a huge amount of memory? My graphics are quite low now and nothing except explorer is running.

[Moonlighteknight]

I'm having the exact same issue. I crashed to the desktop 15 times yesterday and I've spend almost as much time trying to fix it as I have playing the game.
The first 12 times it crashed it went staight to the desktop and the Guild Wars box appears and tells me I've just had a major crash, and to click here to send to them with the option to put additional information in it if I'd like to.
I updated my video drivers, scanned for virus/spyware, checked internal termp, rebooted countless times, did a memory test for faulty ram, checked and saw ram running about about 75% usage while playing, re-installed, and greatly reduced the video settings. Once the video settings were reduced it no longer crashes to desktop, now it just freezes but I can cntl+alt+del out of it.

Q6600 2.4
Vista 32-bit
3G ram
460 GTX 1G

[Leorio]

Got a new one ^^, still memory realted but whatever ....
*--> Crash <--*
Exception: c0000005
Memory at address 00000000 could not be written
App: Gw2.exe
definitely something wrong with the memory dumps ... no clue if its me or the game, I hope for the latter

[Cowgba]

I'm having the exact same issue. PC specs:

Windows 7 64-bit
i5 3570-K 3.4Ghz
16GB DDR3
GeForce 9800GT (I know, I need to upgrade )

During beta I could play the game just fine for hours on end with most settings maxed at 1920x1200. I was actually surprised at how smooth (~40fps) and how stable it was, even with my dinosaur video card. Fast forward to the headstart, I was able to play windowed with many other windows up (2 browsers each with around 10 tabs, itunes, IM windows, etc) for around 2 hours. After the first hour or so I closed out my other windows and fullscreened the game and it continued to run stable despite getting into some heated WvW battles.

Then last night I went to play again and for some reason I started getting weird video artifacts. I dropped the settings a bit and it seemed to stop them for a while, then they came back worse than before. Suddenly my whole screen went various shades of blue and green and then went dark. A message popped up stating that the video driver had crashed and recovered and then I was able to play again. A few minutes later the same thing happened, then my screen turned into a tiny checkered pattern and the game crashed with another video driver recovery notice.

I tried installing the latest beta drivers as suggested by Anet but the issue persisted and then I started getting the "memory at 00000000 could not be read" errors. Did anyone else get video artifacting before the game crashed? Or is my video card finally giving up the ghost on top of the apparent memory leak issues? If nothing else, I guess maybe it's an excuse to finally upgrade it.

Edited by Cowgba, 26 August 2012 - 05:48 PM.

[Reason on Cooldown]

I had a few crashes yesterday.  Same as what is being described by others here.  And yeah it was a bit annoying.  The most frustrating parts for me was when it happened during a DE.  Not only do I risk being left behind (no matter how quickly I can relog), but 100% of the time I'd relog into the overflow server, where the DE isn't even happening.

They should reserve your spot in a server for a couple of minutes after you logout/crash.  So if you can get back quick, you can catch up (or get in at all if you were in WvWvW, and there's a queue).