I was banned yesterday morning while creating my damn character!
I was doing the facial features bit and all of a sudden I was bumped back to the character selection screen, which was empty.
I could not click on anything and then I got an error 58xxxxx which is not a ban error.
So I turned it off and went and working on my house all day.
Came in and sat down and 8pm to play with the wife and boom...account blocked to to inappropriate behaviour!?
I have waited 28 hours for a reply to my ticket and nothing but those who are getting a reply finally are getting a copy and pasted email showing the TOS and a link to the offence rules etc.
I paid $60 for this sight unseen to try out as I played the 1st one from the beginning.
I never am an early adopter but the last game was good to me so I did it.
Well big mistake as it seems they are banning people due to t a glitch they are not willing to admit, their rules are seriously overly strict, they have their CSR's overseas and they are not noting accounts for their offences so they have no idea, or they are doing it for population control on the servers to lighten the load.
Loads of people continuously coming in on their FB page with the same issue and RB2 just ignores it all but answers people with guild and overflow issues...unreal.
I will be charging back my CC here tomorrow if they do not reply and give me a LEGIT reason WHY I was blocked while making my character!
P.S. WHY have an in-game profanity filter than can be turned on or off if swearing is against the TOS!?
It is either for do gooders to report people or total entrapment.
If swearing is against the TOS offer no option for it and just use ***** for swears!
Or even better use auto correct fails to replace swears so everyone can have a good laugh!
Duck you etc
Edited by Zoidbort, 27 August 2012 - 06:36 AM.