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Guild Wars 2 client crash on Bootcamp

bootcamp mac crash client

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#1 Lomholter

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Posted 26 August 2012 - 03:26 PM

Hello everyone.

I just installed windows 7 on my Macbook Pro Retina, in hope of being able to play GW2:

  • 2.7GHz Quad-core Intel Core i7, Turbo Boost up to 3.7GHz
  • 16GB 1600MHz DDR3L SDRAM

The problem is when I download the gw2setup.exe and press it as "Run as administrator" it simply downloads up to 10125kb and then the client blinks and goes to 0kb/0kb and disapears after 2 secs.. I checked if it was my drivers which was outdated or something but all the driver update programs i tried cant find any..

I then tried installing it on my brothers PC and transfering the whole folder to this machine, which didn't help either.. the client opens up on the downloading screen (the one with no buttons) 0kb/0kb and freezes instantly.. nothing happends..

I would be extremely happy if anyone could help me find a solution to any of this or just help me a few steps closer.. have searched google the whole day with no results..

Best Regards

#2 Lomholter

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Posted 26 August 2012 - 03:50 PM

Would you suggest reinstalling windows 7?

#3 Lomholter

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Posted 26 August 2012 - 04:48 PM

Am i really the only person with these problems? :-(

#4 gold_magistrate

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Posted 26 August 2012 - 05:12 PM

No, I'm having the same problems except my DL stops at random numbers whenever I restart the computer.
I've had it stop at 10121kbs, 10119 kbs..etc.
And it gives me a prompt about a serious error occuring.

#5 mstevenson84

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Posted 26 August 2012 - 10:55 PM

I have been having the same problem. all the drivers are up to date and I've logged in as administrator like the official website suggests but it crashes randomly after 10000kb. hope someone has some luck figuring this one out.

#6 Problem help

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Posted 26 August 2012 - 11:42 PM

Yah i have windows vista i try and download the client it goes to 10125 kb and then asks to run again and then shows up at 0/0 kb and disappears.
now i have been searching for hours on this problem i have downloaded fileviewers to make sure my computer could read the .exe file i have ran it under an administrator i have switched the compatibility to windows xp (service pack 2) i have done everything possible.

I am on my desktop computer and i dont know if everyone else is too because my friend has windows 7 laptop and it downloaded fine. i also downloaded the client fine on my moms laptop which is also windows 7. i checked i had all the same files she had and they are the same but for some reason the laptops with windows 7 does not have the client disappear after 10125 kb


any one have feedback?

#7 mstevenson84

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Posted 26 August 2012 - 11:59 PM

Hey all,
After trying a few different things, i put in my mac install disc and used bootcamp to reinstall all the drivers. this seems to have fixed the problem for me. the client activated and the game is installing (250MB and counting....this is going to be a long night)

Hope that works for the rest of you. happy playing!

#8 Problem help

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Posted 27 August 2012 - 12:14 AM

what do u mean reinstall all the drivers? please elaborate a little more

#9 Problem help

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Posted 27 August 2012 - 12:22 AM

please elaborate. what do u mean reinstall all the drives can this be done with windows vista?

#10 mstevenson84

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Posted 27 August 2012 - 07:11 PM

by "reinstall the drivers" what I mean is that after installing windows I put in my original Mac OS install CD and it installed bootcamp(along with all the drivers for the various hardware) on windows. That's all I did and then when I tried again I had no problems. hope that helps.

sorry for the delay in response btw.

#11 RedWings

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Posted 27 August 2012 - 07:35 PM

Could anyone confirm that the bootcamp drivers is the problem to crashing.  Thanks!

#12 tmoore1090

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Posted 02 September 2012 - 01:26 AM

I have the exact same problem as the original post, and I have not found a solution for it. Alternatively, I cannot play Dota 2 as well, so it is not just Guild Wars 2 that is having issues for me. I might try reinstalling the driver and see how that turns out.

#13 micklepicklez

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Posted 02 September 2012 - 11:29 PM

View Posttmoore1090, on 02 September 2012 - 01:26 AM, said:

I have the exact same problem as the original post, and I have not found a solution for it. Alternatively, I cannot play Dota 2 as well, so it is not just Guild Wars 2 that is having issues for me. I might try reinstalling the driver and see how that turns out.
How did it turn out ? I bought the CD version of guild wars 2 as well and my setup crashes at around 10xxx KB. I've tried renaming the Gw2.tmp file to Gw2.exe but something went wrong and now I can't find the tmp file. I tried installing Dota 2 yesterday as well and it just crashes every time I click "play". If anyone has any comments regarding to any of the two games, please let me know !

#14 tmoore1090

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Posted 05 September 2012 - 06:55 AM

I cannot figure out the problem still..I wonder if Guild Wars Support has any options because I am out of them.

#15 giman

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Posted 07 September 2012 - 12:00 AM

View Postmstevenson84, on 27 August 2012 - 07:11 PM, said:

by "reinstall the drivers" what I mean is that after installing windows I put in my original Mac OS install CD and it installed bootcamp(along with all the drivers for the various hardware) on windows. That's all I did and then when I tried again I had no problems. hope that helps.

sorry for the delay in response btw.

did you put the disk in when you were on your mac or windows side? so you had bootcamp on windows side? or was it just to update bootcamp on the mac side?
thanks!

#16 SarkMuski

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Posted 07 September 2012 - 07:50 AM

Alright I made an account just so I could post this so here it goes:

I was having this exact same issue as you guys were, would load to around 10k, then all of sudden crash. Tried over and over again and same thing.

Here is what worked for me:
I went back into my Mac and opened up Bootcamp, reinstalled all the Windows Support Files (the top box of Bootcamp) and made sure to put them onto an external device i.e. USB/External Hard Drive etc. I already attempted on CD and it kept telling me it was corrupt for whatever reason.

I then logged back onto my partioned Windows on my Mac and updated all the Windows Support Files. After that I restarted my computer back into Windows and popped in Guild Wars 2.

Voila! I haven't had any problems since and have been playing the past few hours. I hope this helps you guys out.

Cheers,
Sark

#17 Yueji

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Posted 30 September 2012 - 07:55 AM

View PostSarkMuski, on 07 September 2012 - 07:50 AM, said:

I went back into my Mac and opened up Bootcamp, reinstalled all the Windows Support Files (the top box of Bootcamp)

How do you do that? Do you have to delete the previous partition and make a new one?

#18 Al Shamari

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Posted 30 September 2012 - 08:00 AM

Why not run Guild Wars 2 on Wine? Or just use the Mac Beta that Arenanet released? Just curious...

#19 moriz

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Posted 01 October 2012 - 03:46 AM

View PostYueji, on 30 September 2012 - 07:55 AM, said:

How do you do that? Do you have to delete the previous partition and make a new one?

no you don't. what you are getting from the bootcamp assistant are the drivers necessary for your macbook to work properly; things like video card drivers, webcam drivers, audio drivers, and so forth. without those drivers, your macbook will be severely hobbled when running windows, and can possibly explain why GW2 doesn't run.

just open up bootcamp assistant and check only the "windows support files" option. you'll need either a blank CD-R or a USB stick. then, reboot into bootcamp, insert your CD or USB stick, and follow the instructions on screen.


View PostAlShamari, on 30 September 2012 - 08:00 AM, said:

Why not run Guild Wars 2 on Wine? Or just use the Mac Beta that Arenanet released? Just curious...

the mac beta client is visually inferior to the windows version, so the windows client is still the best choice for the best experience. not to mention, mac OSX's mouse support is hilariously bad, so things like scroll wheel and side buttons won't work.

#20 Ashkar

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Posted 15 July 2013 - 05:21 PM

I have the solution, as mentioned already in this post you should go back to your mac and download the windows support files from boot camp assistant. place them on a usb stick with at least 8 GB of space. Now, go back to windows and open up the usb stick and click on the install file, this will install all of the apple boot camp drives needed by your windows partition. After install is completed just go ahead and restart your machine. I just did and I am on my way downloading the actual game.





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