Posted 12 October 2012 - 10:24 PM
Another person here to add to the list. I also get the “Black screen issue” as people are calling it. It’s a system hard freeze/lock up. The symptoms are screens going into idle/no signal mode (ie, black) with sound stuttering or buffer looping in the background, or the screen completely freezing with buffer looping sound. For some people, windows will recover and display a “driver stopped responding” error.
I get this exact same problem. Allow me to elaborate, before you all start asking the obvious questions…
AMD Phenom II X6 1100T (3.3Ghz, Factory Standard Settings)
Gigabyte GV-N570OC-13I rev2.0 Geforce GTX 570 Super Overclocked (Factory Overclocked)
Gigabyte GA-990FX-UD3 rev1.1 Motherboad (latest BIOS)
4×4GB (16GB) DDR3-1600 RAM (PC-12800) (Running at 1333MHz)
Corsair Enthusiast TX750M PSU
Average temperatures for CPU and GPU range between 42 and 48 degrees celsius while gaming. Maximum temperature while being stress tested on a warm day is no higher than 55 degrees celsius. Well and truely below the maximum safe operating temperatures for a GTX 500-Series graphics card and AMD Phenom II CPU.
RAM has been tested for faults and found to be stable.
System will run many other games indefinitely without problems (8+ hours).
Games/Benches tested: Team Fortress 2, RIFT, Aion, League of Legends, City of Heroes, Just Cause 2, Diablo 3, Skyrim, Tribes Ascend, Assassin’s Creed II, Darksiders, Batman: Arkham City, Unigine, Furmark.
Drivers tested: 295.10 301.42 304.79 306.02 306.23 306.97
Other fixes attempted:
- Put system in DMZ on router (D-Link DGL-4100)
- Various graphics driver settings (VSync, AA, AF, Display/GPU Acceleration, Power Management mode, etc. Many combinations tried)
- Lowest detail possible in game
- Highest detail possible in game
- VSync on/off in game
- Frame rate limiting (30, 60, Unlimited)
- Unloading/closing/removing from startup as many third-party applications as possible
Another system on the same network (thus, connected to the same router) running different hardware (Intel Quad Core with an 8800GT) runs Guild Wars 2 without issue.
As far as I am concerned, all signs point to the culprit of this issue being Guild Wars 2 itself. No other game causes this issue. I have played Guild Wars 2 since launch. Some times I will go does without a problem. Some days I will have several lock ups. Some days (like today) the game is impossible to play as it locks up my system within seconds of launching.
Changing VSync settings in game tends to exacerbate the issue, sometimes causing the system to hang on changing the setting. nVidia Control Panel is set to “Use Application Settings”.
The problem is exceedingly intermittent. Some days I will have no problems. Others it will happen several times, often in a row.
For example, I was playing WvW for like, 8 hours or so the other day without interruption. The only problem I had was the usual “invisible people” glitches that start cropping up after that much time playing. And you can’t blame /that/ on my hardware kitten That’s happening to EVERYONE.
Then, two days later, I can’t even run the game for more than 10 seconds and it took me an hour or two of fiddling with settings to get it going again. Mind you, it only took that long as well because I was trying to figure out exactly what causes it to fall over. I was /intentionally/ trying to make it crash after a point. Vsync (in game and control panel), frame limiter, power management mode seem to be the biggest influencing settings for frequency of hangs in GW2.
My character had been logged out in the Heart of the Mists. I'd probably been fiddling with my nVidia control panel settings again that set this chain off crashes.I can tell you, Guild Wars 2 does NOT like Adaptive VSync mode.
After about a week of going through tech support with NCsoft, more or less what they did was point me to this thread and tell me that until a fix of some kind comes from ArenaNet or nVidia, the best I can do is use the settings that most infrequently cause the crash and wait.
Could I just ask the rest of you, I have noticed that it seems to be the only people having this problem are anyone with a GTX 400-series nVidia card or newer. I haven't seen anyone with an ATI card with this problem yet, or anyonerunning an older card like an 8800GT or a GTX 200-series.