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How do I properly report bugs and exploits to ArenaNet?

bug exploit reporting bug report glitch exploitation developers

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#1 God Of Fissures

God Of Fissures

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Posted 31 August 2012 - 12:44 PM

I am an honest Guild Wars 2 player that has come across numerous bugs and exploits while adventuring in Tyria. If abused, these exploits can give players a distinct advantage.

How do I properly go about reporting these bugs and exploits to ArenaNet so they can be heard and promptly remedied?

Due to the recent ban wave, I am extremely paranoid of how to do this. I don't want to report an exploit if doing so will have me implicated and banned in the process.

Is there a safe and proper way to report the exploits I discovered?

Edited by God Of Fissures, 31 August 2012 - 12:44 PM.

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#2 Micalovits

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Posted 31 August 2012 - 12:45 PM

type /bug ingame
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#3 Kokocat

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Posted 31 August 2012 - 12:51 PM

Another method, you can hit ESC then Support. A menu pops up where you can select bug report. (Little ladybug icon).
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#4 God Of Fissures

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Posted 31 August 2012 - 12:56 PM

Okay, I will try those.

Someone in-game mentioned that I can shoot an email to [email protected] but that seems fishy to me.

Could I also post this on their Facebook/Twitter?
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#5 Valaria

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Posted 31 August 2012 - 02:37 PM

You could try posting it on FB and Twitter, but the best place is the bug report in-game.
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