6 replies to this topic

[dalehitchy]

Has anyone else had this problem??? 2 days ago i bought 800 gems. i bought a couple packs of dyes and a mystic key. it has now been 48 hours..... the gems were taken right away but my items have still yet to come!

[SpriralGalaxy]

I've had this problem. Figured out that when your inbox gets full, the game doesn't tell you. Try deleting some of your old ingame mails - my items arrived as soon as I'd deleted a bunch of "thank you" notes.

[TimaeusTestified]

My inbox was fully empty, didn't get any of the items I bought .. it's the same as 5 days ago .. all pay but no items.

[dalehitchy]

mine has now been almost 6 days now. still no items. im pretty annoyed. ive emailed Anet twice on the matter with no reply.

[ScottishGuy]

same problem bought mini pack 1 and a dye pack.

did not get either mailbox was full deleted but did not get the items I emailed anet 2 days ago no reply.

Edited by ScottishGuy, 06 September 2012 - 07:40 AM.

[EidolonReality]

Same issue here!

Ordered 800 gems about 5 days ago now, spent 750 of them on a skin pack and 2 black lion keys. I received absolutely nothing but my gems had gone.

I spent 28 of the remaining fifty on one of the black lion express things and that came instantly....

I've sent a ticket and online web support thing to A-Net but alas no reply yet....feel a bit scammed right now.

[iluvthis3]

SpriralGalaxy, on 05 September 2012 - 12:45 AM, said:

I've had this problem. Figured out that when your inbox gets full, the game doesn't tell you. Try deleting some of your old ingame mails - my items arrived as soon as I'd deleted a bunch of "thank you" notes.

Thanks !! it works