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PSA: Gem shop purchases undelivered? Emptying your mail

bugs mail gem store support user error

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3 replies to this topic

#1 Jairyn

Jairyn

    Seraph Guardian

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Posted 06 September 2012 - 03:52 PM

In the end, I suppose it was my own silly, silly user error. After waiting a day or so to hear back from customer support about where my 75 transmutation stones were, I was randomly cleaning out my mailbox and, despite it saying I was at 9/10 for letter capacity (whatever that means with more than 10 letters obviously in there), suddenly everything I was waiting for loaded in, including other items mailed from friends we thought were lost.

The more mail I deleted, the more "missing" new mail came in. It seems we have a rather small cap on the number of messages we can save. Purge, purge, purge. Worth a shot if you're experiencing the same issue.

#2 Naevius

Naevius

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Posted 06 September 2012 - 04:04 PM

Curious. I wonder what the real limit is? It's more than 10, for sure.

I've been keeping all my real mail from people, plus my story mails.

#3 Kaguchan

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Posted 06 September 2012 - 04:10 PM

Thats a nice bug too!

Well, I was at 0/0 and didnt get my stuff still^^

Edited by Kaguchan, 06 September 2012 - 04:11 PM.


#4 overfloater

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Posted 06 September 2012 - 04:23 PM

View PostNaevius, on 06 September 2012 - 04:04 PM, said:

Curious. I wonder what the real limit is? It's more than 10, for sure.

I've been keeping all my real mail from people, plus my story mails.
Mails from NPCs (story, hearts, dungeons) don't count toward the limit of 10 mails anyway, plus they auto-delete after a certain time (or possibly use a separate mail cap, I haven't checked) after being read and having the attachments removed. Have you kept more than 10 mails from players?




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