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Official Response: Third-Party Programs


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#1 Khalija


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Posted 08 October 2012 - 05:45 PM

A few days ago, Gaile Gray posted ArenaNet's official response regarding the use of third-party programs:

ArenaNet cannot approve or review or “vet” any third-party programs. Our general policy is that anything that gives advantage is forbidden; anything that imbalances the game in favor of one player over another is strictly disallowed. With that said, we are aware that some utilities help players without impacting others, that is, they do not give anyone an advantage over someone else.

Our development team is not able to review third-party programs to assess their components or give them any sort of approval. We make our policies clear in our User Agreement, Rules of Conduct, and the Conduct Breaches and Outcomes document, which you can find in the Legal Documentation section of our website: https://www.guildwars2.com/en/legal/ You should know the following:

  • If you chose to use any third-party program, you do so at your own risk.
  • We cannot offer support if the third-party program impacts Guild Wars or Guild Wars 2 and, for instance, makes the game unplayable.
  • If you choose to use what you believe to be a “benign,” or non-advantage-giving program, be sure to get it from a legitimate source to protect yourself from the possible addition of cheats or key-loggers.
The best way for a player to assess whether a specific third-party program could have any impact on another player or a PvP opponent is to ask:
  • “Does this program allow someone to play faster, better, longer, or more accurately than someone who doesn’t use it?”
  • “Does this program allow someone to ‘play’ when he/she is not at the computer?”
  • “Does this program allow the user to gain undeserved rewards?”
If the answer to any of these questions is “yes”—or even “maybe”—then we strongly recommend that you do not use the program because to do so may place your Guild Wars or Guild Wars 2 account in jeopardy.

In the future, we will be working directly with the community to develop app support for Guild Wars 2, so stay tuned for more info!

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