Lordkrall, on 24 October 2012 - 05:56 PM, said:
You seems to have a very good understanding when it comes to ArenaNets inner workings, could you please tell me when the next expansion will come and which will be the main dragon? Seeing as you appear to know exactly how they do things you must work for them, right?
OMG, not THIS comeback again. Are you going to incessantly defend their behavior when his post pointed to the FACTS everyone has available. In case you missed them:
ArenaNet has a big cash shop display showing only Halloween items on buy the BLC keys. No where in that does it indicate the are rare or that you only have a chance to get them.
In the patch notes with the release, ArenaNet simply stated they added the halloween stuff to the BLCs. No where was it stated that it was rare.
People dropped a lot of money in some cases to get nothing Halloween from the chests (this one I hope is obvious).
Many angry customers started complaining on their official forums.
When the complaints started rolling in is finally when ArenaNet officially responded to say the chance was rare. Basically telling their customers the very low drop rate was indeed intentional and tough luck you lost your money
After hundreds of complaints, tens of thousands of views, screenshots of the store and patch notes showing how misleading ArenaNet was about the whole thing did they finally officially respond a second time to say they were going to do something about it.
Log in, look at the store, read the patch notes and read the thread on the official forums. These are all in public view. Stop trying to dismiss people as having to have some explicit insite into the company or ESP when these are as plain as day to anyone.
Edited by Wayshuba, 24 October 2012 - 08:04 PM.