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Wits end: Account issues

account issues banned credit card

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3 replies to this topic

#1 sabanknight

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Posted 09 November 2012 - 12:32 AM

Ugh at my wits end on this issue, dont think this is even the place to post this crap, more looking for advice than expecting a resolution;

Playing guildwars 2, Account hacked, Hacker charged 300+ to my card, Got account back, Charges unresolved, Had bank account reverse charges, GW2 closed my account, claims my account made fraudulant charges.

IE: because I disputed the charges they assumed I made fraud charges on that account. 12 days and they have not responded to my support ticket, forum mod says account will not be opened since it was responsible for multiple fraudulent charges...

Thinking to dispute the game purchase charge on my creditcard and just rebuy the damned game if they are going to be this incompetent. Thoughts

#2 Baldur The Bold

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Posted 09 November 2012 - 01:08 AM

This is the one reason I WILL NOT BUY SHIT IN GW2 with my visa ever.

I would dispute the charges with your ccard company.

#3 sabanknight

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Posted 09 November 2012 - 01:35 AM

View PostBaldur The Bold, on 09 November 2012 - 01:08 AM, said:

This is the one reason I WILL NOT BUY SHIT IN GW2 with my visa ever.

I would dispute the charges with your ccard company.

disputed the fraud back in sept, was going to dispute the actual game purchase since they are too incompident to realize why my account was 'banned'

#4 dhatcher1

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Posted 12 November 2012 - 05:24 PM

Normally you only have 90days to dispute credit card charges.




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