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Got my account back. Cautionary tale


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#1 Kable

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Posted 30 November 2012 - 10:50 PM

So this is a cautionary tale.

I played guildwars 2 since launch for a good while. My buddy that I mainly play games with stopped playing saying he didn't like the non-trinity thing. After losing my buddy I still played for a while and then decided to take a break from gaming for a bit.

I then heard about the new content added and the halloween stuff. Then I see the wintertime stuff comming up and decide it's time to log back in.

My account got hacked!!

I went through about 4 days of back and forth correspondence with Guildwars 2 reps. They fixxed my problem and now I can log in again.

The reason I got hacked I am sure is due to my using the same password from WoW where I got hacked as well. So you should be sure to make unique passwords for every game and make them complicated and write them down.

A very good piece of news is, when I stopped playing, my guy was about lvl 56. Now he is 78. Looks like I was power leveled after being hacked. I wouldn't count on this being the case for everyone though. I think I was fortunate to get it back with my characters and everything.

Many thanks to the team that got my account back.

#2 Elfen Lied

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Posted 30 November 2012 - 10:56 PM

You got hacked cause you fail at simple protection of your data, nothing more, nothing less.

#3 Matsy

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Posted 30 November 2012 - 10:58 PM

View PostKable, on 30 November 2012 - 10:50 PM, said:

The reason I got hacked I am sure is due to my using the same password from WoW where I got hacked as well.

And you are surprised? oh and btw you didn't get hacked, you where key-logged back in WoW and you used the same password which the keyloggers have on file, most likely the same email also so they knew all they needed to login to your account.

Using a different password is very obvious.

100% your own fault for being careless and not protecting yourself.

Edited by Matsy, 30 November 2012 - 11:00 PM.


#4 Kable

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Posted 30 November 2012 - 11:12 PM

View PostMatsy, on 30 November 2012 - 10:58 PM, said:

And you are surprised? oh and btw you didn't get hacked, you where key-logged back in WoW and you used the same password which the keyloggers have on file, most likely the same email also so they knew all they needed to login to your account.

Using a different password is very obvious.

100% your own fault for being careless and not protecting yourself.

It was 100% my fault for not having a different password and a dificult one. I thought I made that clear in my original post. If I didn't then now I did.

I was just letting others know how important it is after dealing with it. That way maybe others can avoid the hassle.
Not everyone is great at protecting themselves, so any info that can help others is not a bad thing. To you this stuff may be obvious and faceroll oldhat, but to others this may be new info and helpful.

#5 ToriSama

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Posted 30 November 2012 - 11:14 PM

Oh please, he didn't share this to be hammered by people. He knows what he did and has learned from it.

#6 Linfang

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Posted 30 November 2012 - 11:18 PM

Did you by chance have a good chunk of gold upon returning to character?

Edited by Linfang, 30 November 2012 - 11:19 PM.


#7 Dasryn

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Posted 30 November 2012 - 11:27 PM

why are you guys blasting this dude?  sure its common knowledge to use a different password than other accounts but damn folks, he just wanted to let us know.

#8 Kable

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Posted 01 December 2012 - 12:06 AM

View PostLinfang, on 30 November 2012 - 11:18 PM, said:

Did you by chance have a good chunk of gold upon returning to character?

I haven't had time to check much. Just got it back and checked to see if I could log in and stuff for about 2 min before work this morning. Will update after I check more details like my bank and ineventory and such.

#9 Raytla

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Posted 01 December 2012 - 12:09 AM

That's great news.
We live and we learn I'm glad you leaned a lesson. :)

#10 Momochi7

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Posted 01 December 2012 - 12:13 AM

Some people man.. He didn't "deserve" being hacked. What a bad choice of words Drtrider. He made a mistake, and spent  his own time warning you people - yes it may be "common" knowledge to vary your passwords, but goddam so much hatred, and overall negativeness in so many people.. can't say i'm surprised, just kinda sad to see people constant bashing, hating and overall nonfriendlieness. I for one have had quite enough of the immaturity and sayings by people here.

#11 Al Shamari

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Posted 01 December 2012 - 12:15 AM

All these stories of accounts getting "hacked" almost makes me want to simply transfer some of my expensive things to my brother's account, attempt to get my account "hacked" for a month or so whilst still keeping tabs on it and then just reclaim it and have fun with my new goodies that the gold farmers earned for me.

#12 Drtrider

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Posted 01 December 2012 - 12:18 AM

My suggestion is to look into a password generator/secure password 'safe' so to speak. A place to keep personal information safe. Or on a note pad near your desk. Something secure and off the computer would be ideal. Also an active anti-virus that works well. I suggest avast for active, and Malware bytes for a passive scanner.

Edited by Drtrider, 01 December 2012 - 03:44 PM.


#13 XgreatArtist

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Posted 01 December 2012 - 12:26 AM

This guy is just trying to get a message across and the first 2 posts i see are created by idiots hammering this poor guy. Lets see when you get hacked and we shall hammer you too.

#14 Drtrider

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Posted 01 December 2012 - 12:35 AM

View PostXgreatArtist, on 01 December 2012 - 12:26 AM, said:

This guy is just trying to get a message across and the first 2 posts i see are created by idiots hammering this poor guy. Lets see when you get hacked and we shall hammer you too.

A random hack, and they get in. That's different. It's not a fun thing to deal with, and I wish it on no one. However, the fact he stated, "The reason I got hacked I am sure is due to my using the same password from WoW where I got hacked as well" is the reason I have little to no remorse. A compromised password should never be used again. Ever. Simple really.

Edited by Drtrider, 01 December 2012 - 12:36 AM.


#15 Maconi

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Posted 01 December 2012 - 01:31 AM

Why the hell do all of you vindictive bastards feel the need to call the OP names for being hacked? Does it offend you somehow? It was just his way of saying "Hey, I was hacked because I used the same credentials somewhere else, be sure to use a unique login for GW2, helpful tip! :)"

There's no need for all this hostility. What the hell happened to this community? Just because GW2 is going to hell doesn't mean your attitude has to as well.

#16 Black Metal

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Posted 01 December 2012 - 04:04 AM

I wonder..........

Buy a cheap normal account, don't play it but somehow pass your credentials onto a gold farmer, wait a few months, get the account back from support and..............profit?  You certainly couldn't lose.

#17 Reverse Ghost

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Posted 01 December 2012 - 04:08 AM

View PostDrtrider, on 01 December 2012 - 12:35 AM, said:

"The reason I got hacked I am sure is due to my using the same password from WoW where I got hacked as well" is the reason I have little to no remorse. A compromised password should never be used again. Ever. Simple really.

Some people understand this inherently or learn it without personal experience. The OP had to learn the hard way, but now knows and understands the problem, and will likely never use a compromised password again. But to have no remorse? You don't know anything about this person.

Kable didn't understand this, but now wants to share this new information to help others. You? You just come in here and act all tough and degrading about it. Like, oh everyone should know this so it's their fault. Come on.

Luminous beings are we, not this crude matter.


#18 AarodCutshot

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Posted 01 December 2012 - 12:53 PM

So you are telling me that you got hacked and someone power leveled you and they didnt bother to take your gold or ectos or anything of value. I guess you are saying that they just sold whatever droped for  them to lvl 78? I think that is very weird... I think you should pay them a few gold for leveling you actually...

#19 sevalaricgirl

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Posted 01 December 2012 - 02:08 PM

You are dissing him for posting to people about having unique password.  He admitted his mistake and rectified it and he's posting as an enabler to security precautions and getting dissed for it.  OP, thank you for posting.  Many people don't realize that they need a unique password.  Most people also don't realize that when there is an account attempt at hacking, that it will email you saying that someone is trying to log in from a different IP.  That is when they should immediately change their password and deny access.

Edited by sevalaricgirl, 01 December 2012 - 02:09 PM.


#20 unraveled

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Posted 01 December 2012 - 10:14 PM

It always warms my heart to see gamers banding together in suppo...

Oh wait. :mellow:

I'm going to lock this thread now but thank you for sharing your experience OP. Hopefully it will prove educational and prevent someone else from finding themselves in a similar situation. If anyone feels this thread should not be locked please drop me a PM.

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