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Need help with blocked account.

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#1 evanthene


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Posted 25 December 2012 - 11:59 AM

does anyone got this problem? my account got blocked for selling or buying gems in real money which i dont do that, i though Anet block my account because i lend 50g to my friend for his money archivement "Golden" and then nothing happen , i do my daily and then log off , next day i open gw2 launcher then found my account was blocked..
is it possible to get my account back? i sent the question to anet and still waiting for the replies, but im very disappointed costing much time for this game only to get banned and i dont do anything wrong

[edited title to better reflect the question - Arduin]

Edited by Arduin, 26 December 2012 - 01:54 PM.

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#2 HurricaneMP


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Posted 25 December 2012 - 01:52 PM

I'd imagine you got banned for sending the 50g, obviously without any items returned it does look suspicious.
Give it a few days as the anet employees will be offline over the holidays.
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#3 evanthene


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Posted 25 December 2012 - 02:00 PM

well , i sent him 50g , he put it on the bank and send me back , dont know yet is he banned too
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#4 Arduin


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Posted 26 December 2012 - 01:53 PM

It's Christmas. I'm not sure but I assume support has a few days off. Best thing to do is give it a bit of time now for them to reply. They can tell you exactly why you've got blocked; it's not much use speculating about it at he moment as nothing you can do now can change anything about it (other than contacting support, which you did).
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