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Account Terminated


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#1 HeatBlast9346

HeatBlast9346

    Pale Tree Seedling

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Posted 20 February 2013 - 08:41 PM

Hey,

So other day my account got terminated because it was linked with another account which was stealing items from players account. Let just get this straight I have NOT doing anything like this, I've had the game since launch an done everything legit. Couple of days ago I got a mail with items in it from a random player so I thought okay I'll have them, my guess is that these are stolen items that they are talking about. I had no idea they are stolen.

I have contacted support and this was there final response

"Hello,

The decision to terminate the account is final. This decision has been thoroughly reviewed by our team, and we maintain absolute confidence in our conclusion. The account will remain permanently closed and is not eligible for reactivation under any circumstances.

At this time I must also inform you that any further inquiries regarding this account may be closed without a response.

Sincerely,
GM Roland
NCsoft Account Admin Team"

I haven't done anything wrong, I can't post in the forums because my account has been banned, on the forums they have people from Arenanet which help and I want to get help from them but as I said I'm unable to post a thread because I'm banned. Can anybody here please post a forum thread on there with my ticket support number so one of them can help me please or if better a official Arenanet on here can check please?

#2 Khalija

Khalija

    Leaf on the Wind

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Posted 20 February 2013 - 09:08 PM

I'm sorry, but we can't help you here. We can't even post on the forums on your behalf because it goes against the forum rules of the official forums: Their ruling is final, unfortunately. You can try another support ticket, but like I said, we can't help you with that here.

Feel free to PM me if you have a question regarding moderation, want to leave some feedback, or just want to chat!





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