Silicon Based, on 22 February 2013 - 10:00 AM, said:
If you already have 8 (eight) bank slots, do NOT buy an extra bank tab, because you cannot use it.
8 tabs is apparently the maximum amount of bank slots, and your bank tab extension will be USELESS.
Because I didn't know that 8 slots was the maximum amount of tabs one could have in the bank, the slot I bought could not be used and I hope it will be refunded.
How can anyone know that 8 tabs should be the maximum? Or else, one should be notified before buying the slot that you actually cannot use it, since your bank is already 'complete'.
You should get refunded, why they didn't just stop players buying anymore once they reach the cap of 8 bank slots I do not understand....thats what most games do when you reach a limit, the items grey's out or it tells you sorry you have reached the limit of that item.
Otherwise it's like saying, oh you didn't know? Oh you made a mistake too bad thanks for your money...
Sometimes Anet seem to like making extra work for themselves, im sure the support team just got very busy.
Edited by Eon Lilu, 22 February 2013 - 12:31 PM.