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Can't reset password?


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#1 Rennok

Rennok

    Asuran Acolyte

  • Members
  • 119 posts
  • Location:Belgium
  • Guild Tag:[BaG]
  • Server:Gandara

Posted 18 June 2014 - 05:05 PM

Hello there,

I've been trying to reset my password for the last hour and it doesn't work..

After taking a break from this game I wanted to log in and see how it was going. I tried to reset the password (cuz I forgot) and it told me I should go into my email account and click the link.

I click the link and a big button pops up and it says "reset password". When I click the button it goes back to the screen where it tells me to go to the e-mail. And then I get a new email. Same thing...

This is an endless cylce and I don't know what's wrong..

Let me know if anyone knows
thanks in advance,
Kind regards, Rennok.

#2 Krazzar

Krazzar

    Legend of the Norn

  • Members
  • 7990 posts
  • Server:Sanctum of Rall

Posted 18 June 2014 - 08:12 PM

My friend is having the same issue.  Seems there is no fix as of right now.  Try creating a support ticket or posting on the official forum.

https://help.guildwa...us_requests/new
https://forum-en.gui...um/support/tech

Edited by Krazzar, 18 June 2014 - 08:13 PM.





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