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Kate Welch and Martin Kersten left Anet


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#1 Oweio

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Posted 23 August 2014 - 09:43 PM

Kate :
http://shegeekshow.c...eek-my-last-day

Martin:

http://mkerstein.tum...-new-adventures

interestingly, we had this tweet of Martin after the guildmag fiasco:
https://twitter.com/...580239965630469

So this could explain why he is leaving, but why is the UI designer and Points of Interest host leaving.

Edited by Oweio, 23 August 2014 - 09:53 PM.


#2 Shayne Hawke

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Posted 23 August 2014 - 11:33 PM

Posted Image

I guess Martin was done putting up with ANet's crap.

This trainwreck ANet has been responsible for lately and the backlash they've been getting, this seeming like part of it, has gone so far past tragedy to just be amusing.  I feel more anticipation for hearing about what kinds of ways ANet plans on sinking their ship further and the community's response to them than any promotion they've done for the second part of the living story.

#3 BuddhaKeks

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Posted 24 August 2014 - 12:45 AM

It's a shame really. I can't say I knew Martin well, only talked to him once at Gamescom, but Guild Wars was his passion. Arena net seems to go down the drain. :/

#4 I post stuff

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Posted 24 August 2014 - 01:06 AM

Inb4 tons of "ded gaem ded compani" posts.

#5 Shayne Hawke

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Posted 24 August 2014 - 01:40 AM

View PostI post stuff, on 24 August 2014 - 01:06 AM, said:

Inb4 tons of "ded gaem ded compani" posts.

Totes spiel.

#6 Azure Skye

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Posted 24 August 2014 - 02:09 AM

View PostShayne Hawke, on 23 August 2014 - 11:33 PM, said:

Posted Image

I guess Martin was done putting up with ANet's crap.

This trainwreck ANet has been responsible for lately and the backlash they've been getting, this seeming like part of it, has gone so far past tragedy to just be amusing.  I feel more anticipation for hearing about what kinds of ways ANet plans on sinking their ship further and the community's response to them than any promotion they've done for the second part of the living story.
He (martin) twitted an underhand comment on his twitter, how were going to respond? A slap on the wrist? Well, he didnt go to the chain of commands? If he didnt like how they were treating him, he could of left at anytime.

She (Kate) doesnt want to be there, if you post something bad about your past employer in Seattle, your future employer will look at your social footprint on the web? who wants a less then professional person in your place of business. Fine, if you hate your place work at, fine. everyone has their opinions on how things work.

Your post is a flame bait. really? A sink ship? What the hell!

Stop hating on Anet, stop complaining and start appreciate what they do, im not talking about blind devotion but honest to god truth of things that need to help everyone beside selfish need of your own. The SAB or RIOT isn't important, the bug events, bugs everywhere and new living story content is important, if you hate everywhere here? i guess the game is not a right fit you! Before will call me a whiteknight. im not. im just hate seeing the selfishness and aggression of not getting what you want of the minority

#7 Andemius

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Posted 24 August 2014 - 05:19 AM

well, i don't know what they did at anet, but if they're being paid to do something which is being ignored i cannot blame them for jumping ship.

Re: above me - The amount of flip-flopping, backpedaling and general poor execution of anything from anet in gw2 sounds like a reasonable reason to be frustrated with one's employer to me.

#8 Alex Dimitri

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Posted 24 August 2014 - 12:38 PM

Well when people that spend years in some company suddenly leave it draws kind of negative picture !
People usually jump ship when they find better gig, more cash better position.........see Martin even looks job over Twitter :) , this to me looks like his job came to a hostile termination.....for whatever reason.
Anyway i don`t know much about state of the union in Anet and i don`t want to speculate too much..... if anything this would not reflect too bad on game or help it get better UI design and PR are not exactly weakest points of GW2 !!!

#9 Miragee

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Posted 24 August 2014 - 01:08 PM

View PostAlex Dimitri, on 24 August 2014 - 12:38 PM, said:

Well when people that spend years in some company suddenly leave it draws kind of negative picture !
People usually jump ship when they find better gig, more cash better position.........see Martin even looks job over Twitter :) , this to me looks like his job came to a hostile termination.....for whatever reason.
Anyway i don`t know much about state of the union in Anet and i don`t want to speculate too much..... if anything this would not reflect too bad on game or help it get better UI design and PR are not exactly weakest points of GW2 !!!

PR is not one of the weakest points of GW2? lol.

#10 Ship Soo

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Posted 24 August 2014 - 01:37 PM

It's a pretty boneheaded move to take a swipe at your employer on social media.

I'm sure the gaming world is "small" and everyone knows everyone. It's hard enough to get jobs these days without this following you around.

Martin will likely regret this; should pull this kind of thing when you already have something else lined up.
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#11 Alex Dimitri

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Posted 24 August 2014 - 05:32 PM

View PostMiragee, on 24 August 2014 - 01:08 PM, said:

PR is not one of the weakest points of GW2? lol.

Nah advertisement for GW2 is kind of ok, the problem is with content......lack of it that is.....living story just don`t cut it even with 2 week updates.We still need more sPvP modes, some major balance tweaks for WvW and mostly new maps, zones for PvE.....adding just 2 small maps for almost 2 years is a joke !!!

#12 Miragee

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Posted 24 August 2014 - 05:54 PM

View PostAlex Dimitri, on 24 August 2014 - 05:32 PM, said:

Nah advertisement for GW2 is kind of ok, the problem is with content......lack of it that is.....living story just don`t cut it even with 2 week updates.We still need more sPvP modes, some major balance tweaks for WvW and mostly new maps, zones for PvE.....adding just 2 small maps for almost 2 years is a joke !!!

Well, I agree. But their communication with the community is ridiculous (look at the official forums and their pseudo collaboration idea). And their advertisement...come on... Remember their RL-Trailer, their video collection of people voicing for GW, their Taxi videos, their Facebook fail?

#13 Alex Dimitri

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Posted 24 August 2014 - 07:50 PM

Ok those were some funny fails...... but from the start they failed to communicate properly with players i mean we cried out for a lot of stuff and they spoon feed us just some tiny stuff they already have done or partially done.
I don`t know who is "big boss" in Anet but i can sure the hell say he has *MY WAY OR THE HIGHWAY* attitude and he uses it a lot !

If i was in charge of game first thing on my "to do list" would be to get as much stuff in game requested by players, happy players = more money for company ! After that you can try to bring original stuff and experiment.....but let`s face it we all play and love MMO`s for particular reason that i can sum up....from zero to hero, and of course bragging rights (look at my shines, been there done that etc.) !

#14 davadude

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Posted 24 August 2014 - 08:35 PM

Well, you guys are late.  Considering the anti-Arenanet stance of this forum, I thought you'd be on this two days ago!

-Kate Welch...  meeep!  It's a shame she must go, she did some amazing work after launch.  Wardrobe, Currency Tab, and worked on the UI overhaul for the story panel.  The good thing is, some of the conversations she's had on Reddit show she left due to personal reasons, and was not laid off or left on a bad note.

-Martin K... ouch.  I must say, you guys will blow this up as much as you can, but i'll refer to this post on the reddit for my thoughts on it.
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#15 Calypso589

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Posted 24 August 2014 - 08:45 PM

View Postdavadude, on 24 August 2014 - 08:35 PM, said:

Well, you guys are late.  Considering the anti-Arenanet stance of this forum, I thought you'd be on this two days ago!

-Kate Welch...  meeep!  It's a shame she must go, she did some amazing work after launch.  Wardrobe, Currency Tab, and worked on the UI overhaul for the story panel.  The good thing is, some of the conversations she's had on Reddit show she left due to personal reasons, and was not laid off or left on a bad note.

-Martin K... ouch.  I must say, you guys will blow this up as much as you can, but i'll refer to this post on the reddit for my thoughts on it.

That was a good read.

I was just gonna say, why is everyone hating on Anet?

It's entirely possible THIS guy was the reason for the disconnect between the community and the dev team (on the forums anyway. Not like we're having lunch with Colin lol).

Edited by Calypso589, 24 August 2014 - 08:45 PM.


#16 davadude

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Posted 24 August 2014 - 08:53 PM

View PostCalypso589, on 24 August 2014 - 08:45 PM, said:

I was just gonna say, why is everyone hating on Anet?

Well, to be fair, their communication was a bit bad.  If information provided by developers is so ambivalent that the community spins a wrong meaning around it, it was badly stated.

EDIT: This all started from a Gamescom interview, when two developers said they were not working on dungeons or sPVP, and the community/forum thought it was meaning that they'd never be worked on again.

Edited by davadude, 24 August 2014 - 08:54 PM.

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#17 rick1027

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Posted 24 August 2014 - 09:06 PM

View Postdavadude, on 24 August 2014 - 08:35 PM, said:

Well, you guys are late.  Considering the anti-Arenanet stance of this forum, I thought you'd be on this two days ago!

-Kate Welch...  meeep!  It's a shame she must go, she did some amazing work after launch.  Wardrobe, Currency Tab, and worked on the UI overhaul for the story panel.  The good thing is, some of the conversations she's had on Reddit show she left due to personal reasons, and was not laid off or left on a bad note.

-Martin K... ouch.  I must say, you guys will blow this up as much as you can, but i'll refer to this post on the reddit for my thoughts on it.
i always thought this of martin. he was kind of big jerk from time to time and im actually glad hes gone. your opost reddit was right on the mark about him

now kate i felt was an example of people they should have anet and i will miss having her on poi. i felt that some of the stuff she worked on was some of the better stuf added to the game

#18 Miragee

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Posted 24 August 2014 - 09:13 PM

View Postrick1027, on 24 August 2014 - 09:06 PM, said:

i always thought this of martin. he was kind of big jerk from time to time and im actually glad hes gone. your opost reddit was right on the mark about him

now kate i felt was an example of people they should have anet and i will miss having her on poi. i felt that some of the stuff she worked on was some of the better stuf added to the game

I remember different times from when he actively posted on onlinewelten as the german community manager. To be honest, his posts in GW2 have been pretty jerky but that was the general tone of most posts from arenanet so I assumed they now had a internally consensus of how to write...

#19 Dirame

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Posted 25 August 2014 - 03:28 PM

View Postdavadude, on 24 August 2014 - 08:35 PM, said:

Well, you guys are late.  Considering the anti-Arenanet stance of this forum, I thought you'd be on this two days ago!

-Kate Welch...  meeep!  It's a shame she must go, she did some amazing work after launch.  Wardrobe, Currency Tab, and worked on the UI overhaul for the story panel.  The good thing is, some of the conversations she's had on Reddit show she left due to personal reasons, and was not laid off or left on a bad note.

-Martin K... ouch.  I must say, you guys will blow this up as much as you can, but i'll refer to this post on the reddit for my thoughts on it.

I was telling people on massively that we don't know which side Martin was on so they shouldn't come to conclusions. If he was doing a bad job then that explains things but I don't know so I won't bother claiming I do.

#20 lostwingman

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Posted 25 August 2014 - 07:06 PM

View Postdavadude, on 24 August 2014 - 08:53 PM, said:

EDIT: This all started from a Gamescom interview, when two developers said they were not working on dungeons or sPVP, and the community/forum thought it was meaning that they'd never be worked on again.
It's even sillier actually. They said they weren't planning on any overhauls for existing dungeons on the scale of the TA Aetherblade path redesign, just QoL and balances. Yep, they're not planning on completely redesigning existing dungeons. So the community ran with it that they weren't going to do anything for dungeons at all. I've gotten into the habit of just ignoring the community's hysteria.

#21 davadude

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Posted 25 August 2014 - 07:14 PM

View Postlostwingman, on 25 August 2014 - 07:06 PM, said:

It's even sillier actually. They said they weren't planning on any overhauls for existing dungeons on the scale of the TA Aetherblade path redesign, just QoL and balances. Yep, they're not planning on completely redesigning existing dungeons. So the community ran with it that they weren't going to do anything for dungeons at all. I've gotten into the habit of just ignoring the community's hysteria.

Very, VERY good idea, lostwingman.
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#22 Alex Dimitri

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Posted 25 August 2014 - 08:01 PM

.....dungeons don`t need redesign, what you get on end of any of them needs MAJOR overhaul !

#23 ilr

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Posted 03 September 2014 - 10:45 PM

Good for Bucket Man ....  Him and I often clashed on a number of things, but I always respected him as a very honest person nomatter what bullshit Nexon was forcing him to get behind.


View Postdavadude, on 24 August 2014 - 08:35 PM, said:

-Martin K... ouch.  I must say, you guys will blow this up as much as you can, but i'll refer to this post on the reddit for my thoughts on it.
Pure slander from someone who's notorious for never finding fault with Anet's "latest moves".

Edited by Kattar, 09 September 2014 - 02:54 PM.


#24 Rapthorne

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Posted 04 September 2014 - 05:22 PM

I have total and utter faith in ArenaNet as a company, having playing Guild Wars Prophecies from the very start. What I have no faith at all in, however, is NCSoft. NCSoft are well known for making poor decisions and enraging their various communities (look at Aion in recent months, Lineage in recent years, and the forced closure of City of Heroes).

NCSoft have ArenaNet's balls in a vice, so I suspect everything people are unhappy with is a result of NCSoft's meddling in ArenaNet's development. ArenaNet are by far one of my favourite companies with regards to listening to their players and implementing features that the community want

#25 Feathermoore

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Posted 09 September 2014 - 01:40 PM

Wow. Being out of internet contact for a while made me completely miss this.

I didn't really know Martin or anything, but I was able to chat with him for a bit at PAX East before the beta events. I was ridiculously hung over at the time, but I enjoyed the conversation about community engagement. I have questioned Anet's CR decisions many times though I went to pretty much every single community related panel at PAX East this year and was able to look at those decisions with more background knowledge. I still think that there was a better way, but the goal of the system was a good one. They just didn't support it well. It is a job with very little reward and a lot of flak. Especially since you deal with flak from other people's mistakes. Those in CR are there because they genuinely enjoy that job.

The game industry is pretty tight knit. The CR pool is even more tight knit. Just letting the network know you are looking for a job results in a lot of support and help getting leads. Getting a bad reputation or burning bridges there can really hurt though.

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#26 davadude

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Posted 09 September 2014 - 02:23 PM

View Postilr, on 03 September 2014 - 10:45 PM, said:

Pure slander from someone who's notorious for never finding fault with Anet's "latest moves".

1) GWcomember (the reddit guy with an alternate account, I know who he really is), was the owner of a huge GW1 fansite.  He was commonly rejected details/contact when he requested interviews (email or in person), requested clarification on news, or wanted to report information and check facts and was handled by Martin.  He speaks good words of Regina, Stephane, and David.

2) I ran a nice little site of 750-ish active visitors myself back in the GW1 days.  My requests would always be denied by Martin and M'OB, but after Regina and Stephane joined, my requests were always handled appropriately and timely.  Of course, when Martin handled them (which you could see in the footer of e-mails based on the signature), they were evasive and/or not useful at all.


View PostRapthorne, on 04 September 2014 - 05:22 PM, said:

NCSoft have ArenaNet's balls in a vice, so I suspect everything people are unhappy with is a result of NCSoft's meddling in ArenaNet's development. ArenaNet are by far one of my favourite companies with regards to listening to their players and implementing features that the community want

I doubt NCsoft had anything to do with this.  They've been the same at the top since GW1.  I genuinely think the problem lied at the community structure.  Mike O'Brien and Martin were the ones in charge of releasing information (corporate and content, respectively), and are held accountable for the period of "lackluster" community interaction, for lack of a better word.  Corporate information went fine... press releases and reports are release on the fly through NCsoft's internal systems.

The problem is, Martin had one job.  To lead the community team and the release of information and act as a mediator between the community and the development teams.  There was very little of that since the announcement of GW2 even in GW1 (Ursan blessing and HoH fix comes to mind).  In fact, it got so bad, Chris W. was making CDIs in his own free time to ensure there was at least an attempt, but he could "not keep up," to quote his words on the reddit.  Since Martin left, the CDIs have actually been embraced by the community team and they're back on fansites (albeit not Guru, for understandable reasons), with the first one starting again on 10 September.

In short, NCsoft has nothing to do with this issue.  It's Arenanet's problem and their internal community team structure, which was most likely lead by someone with a vision that does not match nor support the demands of the current community.

Edited by Kattar, 09 September 2014 - 02:55 PM.
Calm down.

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