Your friend received one infraction point. THEN he was banned. I agree that the moderators on the official forum are a little overzealous, but your friend wouldn't have been perma'd for that one point.
No need for pitchforks. There's just more to this story than you know or are telling us.
Quite possible there's more to this story. I'd not bother to probe. I was just sharing the screenie that I got. For me, the infraction, one point or 100, for a post like that indicates ANET is desperate to quell discontent of its playerbase by removing posts and the posters. Lack of content in GW2 has been an issue for a long time. It is also the reason why I moved off to play FFXIV and now BDO.
Pre-HOT, I used to do exactly what my friend stated in the post. Log on, do daily, log off. Now, I don't bother to log on. My friend, however, continued doing dailies. Sole reason I posted this on Guru because of my poor habit of using guru from GW1 days.