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Kattar

Member Since 19 Aug 2009
Offline Last Active Yesterday, 03:05 AM

#2333627 The Off Topic Thread Part iki

Posted Cube on 28 July 2014 - 04:29 PM

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gets awkward too fast


#2313414 Billiard and Ensign

Posted Bi11iard on 02 April 2014 - 06:13 PM

Just came across this between classes - sorry for the necro. Yes I am teaching and I managed to convince Ensign to go get his PhD. Small world as we both are in the same area now! Hope all is well in Guild Wars land.


#2278799 P2W Poopstorm brewing? - VIP Membership data [Official Response]

Posted Kamatsu on 10 January 2014 - 03:24 AM

If you read Martin's reply (which has been posted in the OP), you'll see he notes this is not being tested for Western use. This means it's being tested for the possible/likely release of GW2 in a localized version for Asian countries - such as Taiwan, China, South Korea, etc. Many (if not most? or all?) of these countries either have laws requiring a sub based system, or a cultural expectation of one. Thus if they want to release a localized version in those countries they either have to make a sub based system by law, or they will have to do so if they actually expect to sell any copies of the game.

For those who were not aware, Guild Wars 1 in Asian region's had a pay-time cards, whereas in the "west" it was a buy-to-play game. So those in Taiwan and South Korea (for instance) bought time-cards to play Guild Wars 1, rather than buying the actual game and playing it permanently.

So if ANet are preparing a localized & authorized release in China and other Asian region's, it makes sense for them to test out a VIP/Sub based system so it will be ready for release. It also makes sense it's in English, as those who will be testing the system are likely English speakers and not people who speak/read manderin, etc.


#2278748 P2W Poopstorm brewing? - VIP Membership data [Official Response]

Posted Phineas Poe on 09 January 2014 - 11:55 PM

I don't see the point in getting worked up over something that isn't confirmed.


#2275466 WAT IS DIS?

Posted Elder III on 30 December 2013 - 04:10 AM

I knew you were probably on a Mac based on the error code, but you still haven't given us basic information about your system let alone the details.  If you don't know, then tell us the Year and Model of Mac you have.


#2269955 Get To Know Your Mods!

Posted Neo Nugget on 11 December 2013 - 07:10 AM

I hope you remember this. If Naut, then I suppose I'll forgive you...

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#2268836 Build or buy?

Posted Quaker on 07 December 2013 - 04:41 PM

It should be noted that some people look at RAM that has no heat spreaders and think it's cheap. It should also be noted that RAM heat spreaders are really only for looks and serve no real function except in extreme OC conditions. :)


#2268812 What Happened to the Direction of ANet?

Posted shanaeri rynale on 07 December 2013 - 03:39 PM

View PostPhineas Poe, on 07 December 2013 - 02:42 PM, said:

Community interaction/Attitudes to community: When did Guild Wars 1 have bi-weekly Twitch livestreams? I think ArenaNet has a pretty dedicated connection to the community, and the State of the Game ended because no one responded to your requests to fill the hole with Grouch being hired, not because ArenaNet wanted to stop doing it. After all, they've ended up just doing their own thing with him, as they released their first video yesterday. You say that their community interaction went from "personal to negligible," but I know a lot more developers working on Guild Wars 2 by name than I did those that worked on Guild Wars 1. I think at the game's launch their PR was mediocre, but through the Collaborative Development thread and their Twitch account, they've absolutely maintained a noticeable connection and have attempted to communicate with their community. They do, after all, play the game too. I have developers in my guild. And I've had on several occasions developers whisper me to talk about Engineer builds. Builds posted here on Guru.

Without taking Guru's name in vain, I know there have been several attempts to get PvE versions of state of the game up and running, other fan sites have AFIK have had similar issues with trying to get hold of regular dev and CM times. That's fine, they are busy guys.. Just that in GW1 they seemed to be.. well.. less busy.

We see examples of Dev's being given a slap for saying stuff that's not on the approved messages list and that's fine too. It's one way to run a company. BUT it was a direction change from Ye Olde Anet.

Watching a live stream isn't community interaction, it's show and tell. The one's I've seen (all of them so far) the responses to questions from the chat are sanitised and only the ones that make the update appear in a good light are answered. Live streams atm are a PR exercise

Having dev's and CM's in game answering Q&A from players, joining in festivals and player run events is community interaction. Even if there was the above, the server based structure means that there means that not every player will get the chance to participate.

Ask any GW1 vet about how excited and connected players felt when Gaile and the frog appeared as opposed to how things are now.

I too have dev's in my guild and I know that since the LS has kicked in they have been on a heck of a lot less due to workloads

I'm reserving judgement on the collaborative development threads until we actually see an end product. Until then it could just be a way to give the critics some place to spout off and feel like they are helping.

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Quality control: I absolutely agree on this front. I don't think Guild Wars 2 was ready at launch, and was pushed out the door by NCSoft to compete with Mists of Pandaria. I also think the Living Story is quite an undertaking, which has resulted in less than stellar quality assurance; they just haven't dedicated the amount of time necessary to fix all the bugs for each release.

Yeah I know... I used to love patch day in GW1 because I knew everything would work, or if it didn't then it would be fixed PDQ

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Approaches to challenges: Guild Wars 2 isn't fail-free, as evidenced by the rarity of open Balthazar temples. When was the last time you killed Tequatl? Did everyone on your friends list or everyone in your guild get a Mini Liadri? I think there's a conversation to be had regarding what makes this
content challenging and whether or not it's set to an appropriate level, but there is quite a bit of failure in Guild Wars 2.

Last did Teq today, as I do every day. I'll re-specify then. Group content such as dungeons and personal story. It's impossible to fail those, just run out of patience or repair money

Again, think back to GW1. Thunderhead keep, Thirsty River, completing FoW/UW etc all felt special when you did them because of the times you failed and had to think again or play better together.

In GW2. There's no risk of shared adversity, that brings people together and unifies a team.  You never get ejected from a dungeon. fractal or PS because you failed an objective. Just res up and try again.

If you fail a temple, then so what? Other than missing out of the blues and greens you'll get it's just a casual ships pass in the night style of content. Just look at which server has it open and go there or look at the dragon timers and go onto the next one. Rarely is there personal or group buy in to make the failure hurt enough to improve.

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Guilds: Can you explain to me how guilds are not important in GW2? Can you also explain to me how guilds in GW1 were necessary, or not optional?

Name one piece of content you need a guild to do in GW2? Don't say guild missions because non guilded players can do them too, The poorly implemented multi-guilding and guild management systems means guilds are more like facebook groups. Server and regional splits fragments groups of friends forcing them to choose one over the other

As for GW1. GvG

I also never said necessary, I said important. Key difference. Without reading up can you name 3 guilds outside your region in PvE, WvW and SPvP that stand out for you as being great players? I know I'd struggle.. Think back to GW1, I bet answering the question was a lot easier then.

I also said each change could be viewed as a good thing or a bad thing and out of my list above there are some changes I liked, others I don't and that's fine :)  I'm not trying to slate Anet or be super negative, but the facts are simply there is a lot of directions that Anet changed and it seems a lot of players are less than happy with them.

Perception is key. Perception of something outweighs the facts and reality of things(why else to rumours of bad news wipe millions off stock markets, create media storms and cause the rich and powerful to fall). You can argue to and fro forever and not change a single perception of a single player.

There seems to be (based on forums, in game observations and chatting to people) a perception that GW2 is a worse game than GW1 because of some key changes of direction made during it's development and those who are still passionate about the game and Anet are getting increasingly frustrated at the perceived(there's that word again) lack of progress


#2268776 What Happened to the Direction of ANet?

Posted El Duderino on 07 December 2013 - 01:23 PM

View Postshanaeri rynale, on 07 December 2013 - 08:45 AM, said:

This topic is waay off track and down an end game rabbit hole.

There seem to have been far greater shifts in attitude and approach from olde Anet to New Anet. than what constitutes 'end game' For example:
  • Community interaction: From personal to negligible
  • Attitude to Fan Sites: From Extensive to when it suits
  • Attitudes to community: From integrated to divided
  • Attitudes to builds : From free range to restricted
  • Quality control:From meticulous to good enough
  • Approaches to challenges: From failure possible to fail-free
  • Guilds: from important to optional
  • Team wide builds(PvE): Important to pointless
  • The Economy: Player Driven to Developer driven
  • PvP: Complex to Casual
etc etc etc

Now I'm not saying one is better than the other, as I'm sure the above and others can have their advocates either way. The point being Anet DID change their direction and the question really is 'was it the right thing to do'


Thank you. I agree, this end game discussion is going nowhere and is relatively unimportant to the topic as a whole. Your list is very succinct and I agree wholeheartedly. Maybe we can get this thread back on track?


#2267753 "You have reached your quota of positive votes for the day."

Posted davadude on 04 December 2013 - 08:20 PM

2 problems:

1) Cannot unlike post if it is liked by accident.
2) When I click on the number, I cannot see who liked it (Chrome, Windows 7).


#2253614 GW2 Meme Thread

Posted El Duderino on 02 November 2013 - 12:54 PM

I hope this is ok to post here without getting in trouble. I thought it would be fun to find a place to share GW2 related memes since they are usually frowned upon in normal threads. I'll start off, since I was rereading a couple posts of mine and thought of this meme from this post:

(post inspiration: http://www.guildwars...50#entry2253128)

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#2255156 ArenaNet clamps down on open speech

Posted BlackBoxx on 05 November 2013 - 09:52 PM

View Postharniq, on 05 November 2013 - 07:35 AM, said:

I didn't say every customer is wrong, I merely said that customers with vitriolic attitude are bad customers, regardless of whether they're right or wrong. It's no use to cater to forum trolls, that's also business 101.
PS: the customer is not always right, but it's my job to make whatever he wants possible. In the end, I help him be right. I've got redesigns, firmware changes and even forced a particular Windows update just to cater to clients. I don't do that for customers with hostile attitude though. Business 101.



Good thing my company is widely known for it's superb customer support then. I go out of my way to give the best solution possible for any problem, oftentimes that's problems which are currently impossible but ain't in a few days if I put my weight on it.  But I don't accept vile customers. Most people are reasonable and the vile customers are usually those who don't want a solution in the first place.

I doubt you'll find anyone who disagrees with the sentiment.  However, like in any debate or discussion, the first thing you need to do is define your terms.  What do you mean by "vitriolic customer"?  "People who don't want a solution" would work, but that is clearly not the case with many of the interactions ANet has had with their player base.  Plenty of folks, like myself, have been waiting for GW2 for five years.  That kind of time for emotional investment isn't one to be simply tossed aside.  We want the game to be good.  We simply want it to be they way it was pitched to us, and the ability to criticize to the same degree we can with other products.

Normally, that would be the end of my contribution until I get a working definition, but luckily, ANet has already done that for us.  Unfortunately, they are wrong.  When a customer says they were lied to, and can point to a collection of evidence to back it up, that is not vitriol.  When a customer dares to ask for a response from a developer (the real life equivalent would be asking to speak to a manager), that is not vitriol.  Even if a customer says something unproductive, like "[company] is incompetent", that is not vitriol.  At worst, these statements/questions are unpleasant.

Accusations of lies and dishonesty should never, ever be brushed aside, and the accuser punished.  Not in the business world.  A good business will look at the facts the accuser brings up.  What does ANet do?  Deletes posts, and hand out infractions as if the customer has crossed the line by pointing out that they did not get what they were promised (if a company's word cannot be taken as a promise, then that is a shady company with whom I want no dealings).  The honest thing to do is to admit when a mistake is made, and fix it.  Sadly, ANet refuses to acknowledge that there is a problem... or at least, they don't acknowledge the right problem.

Banning employee call outs is just baffling to me.  I get that the developers need to actually develop the game, and can't stop what they're doing to answer each and every question they get from people on the internet, but there is no harm in a customer asking (even demanding) for a response.  Ignore call outs, sure, but at least give the actual meat of the post its due attention.  If the post actually brings up an issue that warrants a response, have an appropriate employee give the response.  If it just so happens that the right person to respond is the person called out to, this might just be an indication that the customer knows what they are talking about.  This is someone to whom it is worth it to listen!  Not to ANet.  They don't like questions being asked directly for whatever reason.

Lastly, let's assume that a customer is truly being abrasive.  There is a cut-off point where a company/employee should say "I'm not dealing with this.  Please leave".  That point is never at the outset of the interaction.  Even when a customer enters a store saying "whose [noun] do I have to [verb] to get some attention around here?" (fill in the blanks with whatever words you like.  I personally like using [teeth] and [admire]), the appropriate response is not to immediately kick them out the door.  

I said it earlier, and I'll say it again, the onus is on ANet to be the professionals, not the player base.  They need to be the ones with skin so thick that an elephant wearing 16 leather jackets would be jealous of the crap they can shrug off.  This is true of any customer/company interaction.  I've been on the company end of dealing with PitA customers.  It sucks.  I know.  It can really put a damper on your day.  If you (that's the impersonal you, not anyone in particular.  just to be clear) can't handle it, then leave the service industry (video games are very much a service when online functionality is involved).  But, play your cards right and you will reap the reward.  Once in a blue moon, I've had said PitA customers approach me after our interaction to apologize for being a PitA (now I'm hungry for some flatbread for whatever reason).  The pride one feels when getting that kind of reaction is usually only the first...  let's say 'return of investment'.  Those customers (no longer PitA's) usually return, often asking for me specifically, to serve them.  That's the second part.  In time, these newly loyal customers will bring in their friends to do business with you.  That's when you know you're the best damn person at your job.

This is the basis behind the 80/20 rule (http://management.ab...areto081202.htm).  20% of your customers make up the majority of your revenue, while 80% mean very little.  I've also heard it said that 80% of your business comes from 20% of your customers.  Either way. it means your loyal customers are very important, even if they are a minority.  DON'T TICK THEM OFF!  A company cannot afford to lose customers willy-nilly and hope to thrive.  ANet is not immune to this.  Every person they give an infraction to is less likely to purchase gems if the smallest of "offenses" get them punished.  

Patience and lenience are a must for a company.  ANet is lacking in, yet demanding of both.


#2250473 The Off Topic Thread Part iki

Posted Feathermoore on 26 October 2013 - 03:16 AM




#2250056 One Day Sale unfriendly to Seniors

Posted Neo Nugget on 25 October 2013 - 12:38 AM

Amazon has pretty regular sales on the game. Right now it's $42, and it wouldn't surprise me to see it go even lower around the holidays. The thing is they're usually pretty quiet about it, so you've gotta have an extra pair of eyes watching out for it.


#2247353 The Off Topic Thread Part iki

Posted I pwnd U on 19 October 2013 - 01:12 PM

They volunteer. They don't get paid for their services. And you are awfully defensive about this. Touchy touchy.