They already pulled that by hiring Rubi. She was a decently large person in the community in the past. Wrote stuff on GW for Massively. She was making appearances on Gamebreaker TV and was a regular on some of their shows before they picked her up. She was a fan whom is now in CM.
They hired her, everyone made a big deal about it, and then poof nothing happened. Which was sad because Anet has always been bad at CM and I thought maybe this was a spark for change in that regard.
The bias of the staff is massively apparent too. Though you need to keep ANet sweet to continue to have special access and privileges. Don't bite the hand that feeds you...
What special access? We used to get special access and nods from Anet, but those days ended at release for the most part. You really misunderstand what the moderators here spend our time doing. We are volunteers and we care more about the forum than we do about the game. I myself haven't logged on in over two weeks for a combination of reasons. Most of the time we stay out of conversations in order to prevent ourselves from becoming invested in a topic. If we do post, we try to ask another moderator to watch the thread to prevent that. Sometimes there is bias, but acting like it is even remotely possible for a human to act with no bias is a bit amusing to me. Most of us could care less what Anet thinks. We don't get any special treatment, there are no perks, and our work is just as soul crushing as working in PR.
We do it for the community. We do it for you. Anet can do whatever Anet wants to do and we have no impact on their actions so why would we bother with defending them? Especially when there are mods that are just as critical of the game as the more vocal posters. I think I have made my views known well enough that what I am saying shouldn't be taken as some sort of placating, brown-nosing, PR stunt.
Every mod here cares about the forum first. Our actions are what they are in order to attempt to promote a sense of community. Topics that focus on negative aspects of the game are difficult to police since people tend to get emotionally invested in their opinions. Such is life. My job is to try and remind people to step back and discuss the points and defend their opinions instead of disusing the post/poster and defending themselves.
I have been around for a while now (though there are several who have been at this much longer than I) and I can only speak for myself, but the moderator staff does not have some hidden agenda. We are not told by some higher power what to do and, for a large part, we each act on our own judgement.
Now that I have broken rules, please try and take your personal emotions out of these discussions. Try and take my advice to heart. If a poster is attacking you, please report it and don't respond. When you respond you set yourself up for action as well as you are just making the situation worse. Let's move on and be civil. This is about the community and the mod staff needs just as much help from you to get where we want to go as you need from us to stop from ripping each other's throats out.
tl;dr: Be happy. Play nice. Moderators are your friends unless you are breaking rules (and yes if we say you are breaking a rule, you really are... seriously). Let's pick this up and move on.
Edit: Yes I deleted/edited some posts. There were several remarks that only served to instigate more fighting and bickering. The goal is not to censor, but to prevent discussions from devolving into hissyfits about he-said-she-said. Please, if you ever take offense to a mod action discuss it with that moderator. Perhaps we can explain our reasoning in a way that makes it make more sense.