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Feathermoore

Member Since 21 Aug 2009
Offline Last Active Oct 23 2014 10:06 PM

#2335658 Contest: Guild Wars 2 Memes

Posted Shadok on 16 August 2014 - 01:29 AM

Posted Image


#2315362 Pay-to-win

Posted MCBiohazard on 10 April 2014 - 12:17 AM

View Postraspberry jam, on 09 April 2014 - 10:49 PM, said:

Also, of course you can win in a cooperative environment. Not being able to lose doesn't mean that you can't win.

But if everyone is cooperating, somebody else winning doesn't preclude you from winning. And if that's the case, then being uptight about that person winning through whatever means is fair game is ultimately petty and rather foolish to get worked up about.


#2298351 Results of international Guild Wars 2 survey

Posted Beyond Freedom on 20 February 2014 - 05:52 PM

View PostFeathermoore, on 20 February 2014 - 01:56 PM, said:

This isn't representative of all GW2 players. The only group that could hope to get that data is Anet and only if they put up a survey pop-up upon login and even then it would only represent those people who had the time/interest to fill it out. How many of those website surveys do you decline when they popup?

Also, to quote Douglas Adams: "Everyone lies to people with clipboards."


#2288832 People being JERKS, there I said it

Posted Corsair on 31 January 2014 - 01:08 PM

View PostJernej, on 31 January 2014 - 06:44 AM, said:

. Good criticism is allways good when there's a point, bad criticism just beacuse you dont like someone, even tho he's doing a good job, however is bad and not just for that person but everyone around
It can be incredibly hard to give good and succinct criticism without intimate knowledge of the matter at hand. What people are really good at is pointing out something they see as a problem. Instead of saying that there is no problem or outright denying their solution, try to come up with one that works for more people or try and explain why such a change would have other consequences from it's design. Be collaborative, not combative. This applies regardless of forum or place.


#2287674 People being JERKS, there I said it

Posted Corsair on 30 January 2014 - 01:45 AM

They say and do these things because they are passionate about it. They care, but they don't quite agree with the direction due to other factors such as change from the familiar (see the talent changes from WoW Cataclysm to Pandas, the later spec system included more actual choices and less math), going in a direction seen as evil (anything cash shop related gets panties in a bunch), to just regular old armchair devs thinking that they know better. It isn't that the criticism makes themselves feel better in and of itself other than some possible catharsis of issues related to it. They don't get off from insulting or putting others down, that is merely how the internet has sadly trained us to speak with only those whom take more extreme language getting a reaction or response while more reasoned and thought out messages get lost in the dust.

Que sera sera, whatever will be, will be. Don't let these people's own vexations affect you too much and realize that they are people just living their lives and doing what they think is right for something they love. The best course isn't contradictory or combative, but conversational. Talk with them on it and don't attack. And realize that leaving the conversation is always an option should there be no ground gained or conversations advanced.


#2271296 What Happened to the Direction of ANet?

Posted shanaeri rynale on 13 December 2013 - 09:18 PM

Well the next CDI thread is up about horizontal and vertical progression. The question Anet are asking is essentially

Quote

Hi,
To clarify I am looking forward to hearing the communities thoughts on speed of acquisition such as how long crafting time takes? or drop rates in fractals and other areas of the game etc.
I hope this adds some clarity.
Chris

Does this sound like they listened to the community on what they wanted to talk about re vertical progression? Or did Anet go ahead and want to talk about what Anet wanted to talk about?

I would say, based on all the threads and posts about H vs V progression it seems they did the latter.

Is this a change of direction from old vs new Anet? You decide.


#2255156 ArenaNet clamps down on open speech

Posted BlackBoxx on 05 November 2013 - 09:52 PM

View Postharniq, on 05 November 2013 - 07:35 AM, said:

I didn't say every customer is wrong, I merely said that customers with vitriolic attitude are bad customers, regardless of whether they're right or wrong. It's no use to cater to forum trolls, that's also business 101.
PS: the customer is not always right, but it's my job to make whatever he wants possible. In the end, I help him be right. I've got redesigns, firmware changes and even forced a particular Windows update just to cater to clients. I don't do that for customers with hostile attitude though. Business 101.



Good thing my company is widely known for it's superb customer support then. I go out of my way to give the best solution possible for any problem, oftentimes that's problems which are currently impossible but ain't in a few days if I put my weight on it.  But I don't accept vile customers. Most people are reasonable and the vile customers are usually those who don't want a solution in the first place.

I doubt you'll find anyone who disagrees with the sentiment.  However, like in any debate or discussion, the first thing you need to do is define your terms.  What do you mean by "vitriolic customer"?  "People who don't want a solution" would work, but that is clearly not the case with many of the interactions ANet has had with their player base.  Plenty of folks, like myself, have been waiting for GW2 for five years.  That kind of time for emotional investment isn't one to be simply tossed aside.  We want the game to be good.  We simply want it to be they way it was pitched to us, and the ability to criticize to the same degree we can with other products.

Normally, that would be the end of my contribution until I get a working definition, but luckily, ANet has already done that for us.  Unfortunately, they are wrong.  When a customer says they were lied to, and can point to a collection of evidence to back it up, that is not vitriol.  When a customer dares to ask for a response from a developer (the real life equivalent would be asking to speak to a manager), that is not vitriol.  Even if a customer says something unproductive, like "[company] is incompetent", that is not vitriol.  At worst, these statements/questions are unpleasant.

Accusations of lies and dishonesty should never, ever be brushed aside, and the accuser punished.  Not in the business world.  A good business will look at the facts the accuser brings up.  What does ANet do?  Deletes posts, and hand out infractions as if the customer has crossed the line by pointing out that they did not get what they were promised (if a company's word cannot be taken as a promise, then that is a shady company with whom I want no dealings).  The honest thing to do is to admit when a mistake is made, and fix it.  Sadly, ANet refuses to acknowledge that there is a problem... or at least, they don't acknowledge the right problem.

Banning employee call outs is just baffling to me.  I get that the developers need to actually develop the game, and can't stop what they're doing to answer each and every question they get from people on the internet, but there is no harm in a customer asking (even demanding) for a response.  Ignore call outs, sure, but at least give the actual meat of the post its due attention.  If the post actually brings up an issue that warrants a response, have an appropriate employee give the response.  If it just so happens that the right person to respond is the person called out to, this might just be an indication that the customer knows what they are talking about.  This is someone to whom it is worth it to listen!  Not to ANet.  They don't like questions being asked directly for whatever reason.

Lastly, let's assume that a customer is truly being abrasive.  There is a cut-off point where a company/employee should say "I'm not dealing with this.  Please leave".  That point is never at the outset of the interaction.  Even when a customer enters a store saying "whose [noun] do I have to [verb] to get some attention around here?" (fill in the blanks with whatever words you like.  I personally like using [teeth] and [admire]), the appropriate response is not to immediately kick them out the door.  

I said it earlier, and I'll say it again, the onus is on ANet to be the professionals, not the player base.  They need to be the ones with skin so thick that an elephant wearing 16 leather jackets would be jealous of the crap they can shrug off.  This is true of any customer/company interaction.  I've been on the company end of dealing with PitA customers.  It sucks.  I know.  It can really put a damper on your day.  If you (that's the impersonal you, not anyone in particular.  just to be clear) can't handle it, then leave the service industry (video games are very much a service when online functionality is involved).  But, play your cards right and you will reap the reward.  Once in a blue moon, I've had said PitA customers approach me after our interaction to apologize for being a PitA (now I'm hungry for some flatbread for whatever reason).  The pride one feels when getting that kind of reaction is usually only the first...  let's say 'return of investment'.  Those customers (no longer PitA's) usually return, often asking for me specifically, to serve them.  That's the second part.  In time, these newly loyal customers will bring in their friends to do business with you.  That's when you know you're the best damn person at your job.

This is the basis behind the 80/20 rule (http://management.ab...areto081202.htm).  20% of your customers make up the majority of your revenue, while 80% mean very little.  I've also heard it said that 80% of your business comes from 20% of your customers.  Either way. it means your loyal customers are very important, even if they are a minority.  DON'T TICK THEM OFF!  A company cannot afford to lose customers willy-nilly and hope to thrive.  ANet is not immune to this.  Every person they give an infraction to is less likely to purchase gems if the smallest of "offenses" get them punished.  

Patience and lenience are a must for a company.  ANet is lacking in, yet demanding of both.


#2251346 Why am I getting dissed for only wanting zerkers in my party?

Posted Trei on 28 October 2013 - 03:43 PM

View Postchristiansoldier, on 27 October 2013 - 06:10 PM, said:

I think the issue is there are two differing world views on the purpose for entering a dungeon.

The Zerker group goal is to complete the dungeon and do it quickly.  Most likely they are there to farm gold or dungeon tokens.  They have probably completed the dungeon multiple times and the dungeon experience means very little them. Failure to complete the dungeon is not an acceptable outcome.  Doing the dungeon quickly or efficiently is the only challenge left.

The “Other” group’s, for a lack of a better name, main goal is to experience the dungeon. Some may call it to have fun.  Time is probably not an issue for them, and failure is called a good try.  Gold and tokens are a nice bonus for doing the dungeon but probably not the main reason they are there.   Other people in this group could be there just to learn or socialize.
While I do agree with you on these points, I do not see much relevance for them here.
They are not justifications for anyone else to complain about how a player should run his group.


#2231280 Negativity

Posted Captain Bulldozer on 05 September 2013 - 05:56 AM

View PostSimon1812, on 05 September 2013 - 05:51 AM, said:

-have to agree, some ppl play GW2 but they found something they dont like or just stop liking it after a patch, and instead of moving on they decided to come here and rant like whiny little girls, and pretending some how they will get the attention of the developers, just sad. Its a game!!! either u like it or u look for something else, plenty of mmos out there and more to come.

Wouldn't it be more productive to a reasonable discussion if we could all refrain from resorting to name calling and degrading the people we disagree with?  You may be against negativity, but your post is also steeped with it.


#2230710 Bye Bye Magic Find Gear... I'm Kinda Relieved, are you?

Posted Captain Bulldozer on 03 September 2013 - 12:57 AM

I actually think their Magic Find "solution" doesn't go far enough.  Instead of them just removing it from gear, I would honestly prefer it be removed from the game entirely (and the drop rates be made actually reasonable).  I have never seen, nor do I see now a reason that one person should have a better chance at good drops than another person, other than that given by simply playing the game more.  Setting drops to be crappy by default and then making players actively work to not have crappy drops (whether it's through account bound MF, or consumable MF, or just about any other form of MF) is grindy poor design in my opinion.


#2218850 The Off Topic Thread Part iki

Posted Corsair on 12 July 2013 - 01:25 AM

Remember to talk from your anus when you meet them. First impressions are important and you never want to be invited back.


#2218106 Update Notes for July 9th

Posted Just Horus on 09 July 2013 - 05:07 PM

No matter the topic, all conversations in this forum devolve into a discussion of Cox Boxes. It's like we have our own version of Godwin's Law.


#2203140 I just miss Guild Wars

Posted smoke070z on 17 May 2013 - 08:03 PM

wow i've just read the news of no further development! predictable yet extremely saddening. at least the game will still be available to play, but still its far past its prime quite obviously.

i wish just guild wars 2 had the complexity, charm, and atmosphere the original did. i think there's something about those big green fields in pre-searing that'll always have a place in our hearts. :) i've had some of the best gaming moments of my life in this game.

i can't be the only one who tears up when they hear this song :D


#2207636 Dare to Criticize Guild Wars 2

Posted Frozire on 29 May 2013 - 04:09 PM

View Postbeadnbutter32, on 21 May 2013 - 12:06 PM, said:

[...]
Let's start with the title, State of the Game, not State of PVP, as if pvp is the soul and heart of the game, not.  PVP has been and will always be a niche activity.  Yet Guru, plays up PVP balance as the only balance worth talking about.
[...]

State of the Game was originally meant to cover all aspects of the game.

Sadly after weeks of searching for hosts that was experienced in PvE and/or WvW we simply had to put it on low and just continue the show with strictly PvP where we had gotten an enormous amount of feedback and support.

So we did not “play up” anything, there just wasn’t enough backing from the Community to support PvE and/or WvW.

Not to mention State of the Game was never ment to be a super critical "give it to ArenaNet"-show. We created the show on the premise of having a two way communication between developers and the community on a regular basis. We never wanted and never will want every month to be about how much we can laugh at them for doing mistakes or how many bad decision we can point out. We wanted it to be a genuine discussion that brought the Developers down in eye-sight with players that are passionate about the game.

Don't get me wrong we want to improve the game and we most certainly have no interest in the show not asking critical questions. But there is a line that we have no interest in crossing where it goes from having genuine conversation and simply throwing dirt.

I am sorry that so many of you have been unable to see all the points, critical questions and changes proposed/made on State of the Game. I am even more sorry to not have read any mails from the majority of you suggesting things, that you find important, to ask on the show. I hope we can see a tighter collaboration and participation in the future. If we don't get told, we can't fix!


#2203247 How well do you think the GW2 story compares to the GW1 story?

Posted Captain Bulldozer on 18 May 2013 - 01:28 AM

View PostLordkrall, on 17 May 2013 - 08:04 PM, said:

Actually it wasn't. It only looks that way because of nostalgia.

A very good example of this is WoW.
People are always talking about back in the good old days in Vanilla. But while the game actually was in Vanilla it was more or less a beta and people complained about more or less everything.

For some reason the "good old days" are always better when they are the "good old days" than when they actually happened.

Don't expect to get anyone to listen to or think about your comments when you trivialize the opinion of anyone who happens to disagree with you.  Intelligent people can reasonably disagree on this point, so you claiming that anyone who sees it differently than you do is just "nostalgia" is not only disrespectful, its plain factually incorrect.