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amjadaa

Member Since 22 Dec 2011
Offline Last Active Mar 04 2013 07:47 PM

Topics I've Started

guild bounty hunt bugg help

02 March 2013 - 05:08 PM

we are trying to start bounty hunt i click activate nothing happens any idea? please help

Volrick Banned for something he havent done i need your help

17 February 2013 - 07:46 PM

i am a guild leader always played legally and supported this game (No.1 fan) however i got banned about 10 days ago for something i havent done Anet ignored me and now they dont answer my tickets ,  i posted what happened to me earlier and people agreed with me that isnt fair
all im asking is 5 min of your time guys to open a ticket and support me ask them to unban me and if u can open a threat on forums i will be greatly great-full , thnx in advance
this is my account name

Volrick.7635

suspended / banned for no reason help

12 February 2013 - 05:05 PM

Char name : Volrick
Server EU : Gandara

on Feb 7 i tried to login my account and it was suspended for account issue , i contacted support and this was their first reply

This e-mail is to notify you that a chargeback has been received by NCsoft for a purchase made for this game account.

As a result of the chargeback, the game account associated with the purchase has been closed and the credit or debit card used in the transaction has been blocked and will not be available for use with NCsoft in the future.

Our decision to close an account in the event of a chargeback is the result of both regulations set forth by our credit transactions services provider as well as the fees involved with a chargeback that NCsoft incurs as a result of the chargeback.

The issuer of the card will only process a chargeback if the credit card owner has already attempted to resolve the billing dispute with the company making the transaction without success.

Please be aware that NCsoft support has no record of any requests for assistance regarding billing issues from either the owner of the credit card or the person who created this game account prior to the credit card dispute.

If you wish to access the service in the future, you will need to purchase a new Guild Wars 2 Serial Code. If the purchase is made from NCsoft directly, a different payment method will be required.


Please understand that there is no further assistance that we'll be able to provide you in regards to this issue. Further replies regarding this account may not receive a response.

please note that i didnt buy any gems / any other games and i was on a vacation and didnt log my account for couple of weeks , my ingame friends told me that i was online but it wasnt me , i tried to explain that to gw2 support this was their final response

On February 7, 2013 NCsoft received notification that multiple purchases made on your Guild Wars 2 account were chargedback. NCsoft takes fraudulent claims very seriously and we have a zero tolerance policy regarding this type of activity. Thus, the permanent closure of the account.

Furthermore, I found no indication that your account was compromised during the time in which the purchases occurred.

At this time, there is no further assistance we can provide you. Your Guild Wars 2 account is permanently closed and will not be reopened under any circumstances.

If you wish to play Guild Wars 2 in the future you will need to purchase a new copy of the game and register it to a different e-mail address.


please i need help i am No.1 fan of gw2 i would never do anything illegal , these are false claims , since my account was hacked he must have used it to do illegal stuff i am not aware about , i even make vids on youtube T_T , it would be the world if u guys can help thnx in advance