christiansoldier

SpecialK, on 14 June 2013 - 05:21 AM, said:

I do not doubt your statement that you were excluded from receiving the free minis because you purchased the gems before August 28th.  Where I had trouble with your allegations was the idea that someone wanted to exclude you simply because they thought you were less loyal than a customer that purchased gems a month ago.  Your post implied there was some sinister motive for punishing a subset of customers.  I simply suggested there is probably a more logical and less devious reason for why people that purchased gems before August 28th were not eligible.  I guessed it could be the result of a technical short coming.  The beta period was probably crazy for them.  People were probably dealing with issues from every direction.  Maybe the purchase data collected before August 28th was incomplete or missing fields or information they started storing after the 28th.  Maybe the data was stored in another DB table with incompatible data or could not be linked to the utility they used to generate the mailing list with the minis. Another possibility is oversight or human error.  Maybe whoever was setting up the criteria or date range for people to received the minis simply forgot about the beta period. They just picked the live date to the present overlooking the beta period. I am really just guessing but I think my guesses that they excluded you due to technical reason or error is probably a better guess than them taking pleasure in upsetting some of their customers on purpose.

SpecialK, on 14 June 2013 - 04:43 AM, said:

Really?  Do you truely believe that the reason you are not getting the free minis is because you are not loyal enough? How is this the first theory that comes to mind?  Do you watch Foxnews all the time?  Isn't it possible that they simply do not have the data for people that purchased gems in the head start period or the data is not as readily available as purchases after August 28?  I will be honest I have no idea why purchases before August 28th were excluded but I seriously doubt it was due to someone thinking that everyone that purchased before August 28th was not loyal enough.  If I had to guess I would go with a techical reason before a vendetta type of conspiracy.

thallanos, on 12 June 2013 - 05:41 PM, said:

I would agree with you.  If a developer was to tell me that the proper ratio on the coffers was to spend 12 hours a day for 25 days to receive one ticket I would say it is too low.  Just as if a developer was to tell me that for 2 hours of play time per day for 25 day the users would end up with 15-75 tickets it would probably be too high.  Don't forget the current expectation.  We are in day 2 of the event and people are disappointed that haven't met their goals.

thallanos, on 12 June 2013 - 05:21 PM, said:

I have no idea how many people would.  I know many people spend a lot of time farming for other weapon skins that are no better than weapons that are pretty simple to aquire. But that is not really the point of my post. The real point of my post is the event lasts a month. If you set the drop rate at what many people want they would get their tickets in 1 or 2 days.

thallanos, on 12 June 2013 - 08:23 AM, said:

I didn't realize you spent gold to aquire your coffers.  I assumed the OP farmed them like many others.  In the chat windows people are farming 200 or more of these coffers per day.  The reason I asked if you were a developer how many weapon tickets would you set to drop per 400 coffers was to illustrate a simple delemma.  You said between 1 to 5 for the 400 coffers and stated you wanted 6 total.  That implies from 1 to 2 days of playing  time you have achieved your goal.  The event is meant to run for a month.  Do  we want everyone achiving their goals for the event in 1 or 2 days? Also we have to assume some people are going to abuse or farm these coffers.  if they get 1 to 5 tickets per day at the end of the event they could have between 30 to 150 tickets.  Now as a developer you have to deal with the issue of people complaining about over saturation.