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RandolfRa

Member Since 07 May 2012
Offline Last Active Mar 02 2013 07:40 PM

#2160188 What's with all the pickyness of classes?

Posted Trei on 07 February 2013 - 04:39 PM

Start your own group.
LFM except mesmers guardians and warriors.

That'll show em.


#2121907 Why won't they bring dueling into the game?

Posted Hep on 18 December 2012 - 03:35 PM

Because it invariably causes complaints and balance discussions on 1:1, when that's not the balance point of the game. That's not to say they shouldn't just ignore those people and do it anyway, but that's what will happen.


#2151496 Guild Wars 2 Esports?Really?

Posted MaZt on 26 January 2013 - 07:07 PM

View PostGilles VI, on 26 January 2013 - 06:50 PM, said:

That's true, but IF Anet puts out a huge PvP update, which lots of new stuff/updates/balances/... and makes some publicity around it, I think it's easy to get alot of these people back, just because they want to try it. :)

And also given that there are no real other games they can go to at the moment.

Lets be honest in here, even if Anet puts a PvP patch that fixes some of the PvP major problems(Matchmaking,Balance,Rankings) don't expect people to be like "OMG Guild Wars 2 is gonna be an Esport now, lets hurry up get back to it".

In order for a game to grow as an Esport both the devs and the players should do their part and that means the devs to provide the tools and the players to promote the game through their channel. Even with that it will take a long time for people to start watching GW2 PvP matches and then for companies like MLG or ESL to take notice.

There are many other PvP oriented games that their goal is to become an Esport out there and PvPers will focus on those while they're early in their development so they can learn the ins and outs of those games and grow up their fame through streaming them,coming back to GW2 after god knows when the tools would be ready will not benefit those PvPers one bit cause they will have to start from square one again.


#2151767 Cosmetic Reward is not the best carrot for an MMO

Posted Red_Falcon on 27 January 2013 - 06:26 AM

Having to infinitely chase illusionary rewards is nothing short of a mental disorder and GW2 is not another game created to make money out of those kind of people (WoW already took most of the addicts).

People play WvW for no reward beside the satisfaction of killing players and stealing their keeps.
Other people play Fractals to lvl 50+ even though they aren't getting more stats or anything; reward is the fun to challenge hard content.

GW2 only needs two things:
1) More quantity of fun.
2) More variety of fun.

Entertaining activities are all a game needs.

Enslaving people into obsessive-compulsive chasing of fake goals is just a way some MMO-creating companies decided to leech money off people - sure as hell such behavior is not the definition of entertainment.


#2147528 Cosmetic Reward is not the best carrot for an MMO

Posted Shiren on 21 January 2013 - 04:20 PM

View PostXPhiler, on 21 January 2013 - 08:38 AM, said:

not really, quite the contrary actually Gw2 was build was you could do whatever you enjoy doing and skip anything you hate. You dont want to grind for armor, A rare set easily achieveable in a day makes you essentially OP for PvE content. Please do tell me what content in the game you cant really complete without Ascended gear. For that matter what content cant you complete with Exotic gear? I am sorry but you're wrong in thinking there is any content whatsover that you cant do until you get ascended gear. I've been running around in PvE wearing a Rare Set geared entirely towards MF. So not only its 2 teirs lower then best in slot but also has all the wrong stats and still find the game way too easy. The game is lightyears away from being designed against best in slot gear.

I am the hero of my story. I am the hero of Tyria. I'm the dude who stopped the Lich, I'm the dude who killed Shiro, I stopped a freaking god for crying out loud. Now I'm taking out dragons, elder dragons. When I play the hero of my story, I'm not a scrub, I'm not wearing rags, I'm wearing the best gear you can get. I'm as powerful as you can get. Is it because I need +100 awesome to defeat my opponent? No, I could slay the undead in my underwear. I wear the most powerful equipment because that's what my character is. It's powerful, not some scrub walking around in greens or yellows.

I ran through most of the game with gear 20 levels lower than me, most of us did - the TP was constantly down and unless you were grinding a lot or getting lucky with level appropriate drops, you made do with what you found. I killed Zhaitan in greens and blues. I ran my first dungeon (TA) in the same armour. I could have completed the hardest content in the game (probably Arah at the time) with the crappy underlevelled, weak tier gear I had on. Why do I still care about best in slot gear, despite being able to complete all the content in the game (aside from high level fractals) without it, despite hating gear grind? Because my character isn't just another warrior, it's not just another face in the crowd, it's a top tier hero that can up against the biggest threats and compete just as well or better than anyone else. The noticable performance difference is also important.

The person with the wrong thinking is you, for claiming I think ascended gear is required for any content other than fractals, I said no such thing. I said regardless of whether it's required or not, best in slot is always going to be a default expectation of a gamer. It has a foundation in performance. You can do things in ascended gear you can't do in masterwork, bigger crits, higher condition ticks, take less damage from attacks, have more health. These things matter and will have a noticable impact on your performance. It could be the difference between killing the enemy players in WvW, nuking the zerg running through that doorway, surviving that thief that tried to gank, living long enough to revive a downed ally in a dungeon, pushing all your stats far enough can take on more mobs in Orr than you could before, last longer alone against that dungeon boss when the rest of your party wiped. Ascended gear helps you do all these things. When players are building their characters and decide what they want at level 80, very few of them say they want to be second rate. I like to be the best I can be, to do that I need ascended gear. I can still access all content without it, I can perform well in every dungeon, event or WvW without it, but I will perform better with it.

It's inevitable that when you raise the ceiling on gear stats, the majority of players will strive to reach that ceiling again, not because they enjoy grinding but because they enjoy being the best. They have that before you raise th ceiling, you just made them grind again (illusion of content) to get back to the same place they were at before, only now they have to use more transmutation stones and other resources.


#2147292 Cosmetic Reward is not the best carrot for an MMO

Posted raspberry jam on 21 January 2013 - 11:40 AM

View PostArquenya, on 21 January 2013 - 10:08 AM, said:

Well I do see the need for some tutorial, though. I kind of missed it in GW2. I think 20-30 levels isn't that bad to get the hang of the gameplay, of course also depending on the complexity of the game and how long levelling actually takes.
In GW2 I think 30-40 levels would have been sufficient, especially as everything above lvl30 (when you unlocked your last slot) doesn't really add anything to your abilities or brings anything new to the gameplay - except dungeons, which require a totally different playstyle than open world content and adds lethal red circle carpets in confined spaces. Which I found rather unintuitive, both for the difference with the other content as as game mechanism itself.

Also, having 30-40 levels would enable the developers to make the rest of the areas into some end-game content, which would have made GW2 into a totally different game with (potentially) much more populated areas.
Having 30-40 levels of the normal kind, where you grow your stats as you level up, and where each level takes at least an hour or so - that ends up with you playing the first 30-40 hours of the game in a constantly changing environment. In other words, the most crucial time for learning the game is spent trying to learn rules that are constantly changing. That is horrible for learning.

GW2 isn't that complex compared to many other games that just let you have the entire cake all at once. Take a game of Civilization V for example (one can discuss how good it is compared to earlier games in the series, but it is the most recent). You can play a full campaign from start to end, featuring every aspect of the game, in maybe 10 hours. I'd say that Civ V is no doubt more complex than GW2. And you are expected to learn everything, at least well enough to finish the game, in 10 hours. In reality you are able to learn it all in much less than that. Of course, to become an accomplished player, you need to spend much more time than that with either game, but to get a handle on the basic mechanics of either GW2 or Civ V, you'd need 1-2 hours at most.

The reason it is not done is a cheap trick - having you start with arbitrary gameplay X and then shifting to arbitrary gameplay Y, which is not really any more complex than X is, makes you feel like you are "playing in the big leagues now". Instead of just creating interesting gameplay and giving that to the player right away. Sad, isn't it?


#2149565 Cosmetic Reward is not the best carrot for an MMO

Posted MisterJaguar25 on 24 January 2013 - 01:18 AM

View PostHellspawn2323, on 18 January 2013 - 06:09 PM, said:

Tried that didnt work...

You should probably ask yourself, if the game you're playing does not have enough replayability (as in, content that is fun enough for you to keep playing it multiple times without tiring) to keep you entertained without a gear treadmill, is the game really worth your time and money? The mentality that you need a stat treadmill to enjoy a game is a peculiar one in my opinion. Video games are designed around being fun, something that's an entertaining experience (at least the vast majority of the time) from begging to end, not something you do just to get rewards to feel "awesome". I've actually spoken to a guildy years ago during WOTLK I believe in a raid guild I was in who told me the only reason to play WoW is to get gear. That's it. I also read a forum post on the official WoW forums some time ago where a WoW player outright said that the content is "garbage" or something along those lines, and that the gear is why he plays. He forces himself through game content that he finds unenjoyable to just to get better gear. That just boggles my mind.

My point is, video games are meant to be played because you actually enjoy the game itself, not only a reward that it gives you, but the actual freaking gameplay is enjoyable. Sure, you can play for rewards, like collectables, achievements, but shouldn't you have an enjoyable time doing it? It's like a job, something you don't really enjoy (at least not enough to do it x amount of hours per week without a paycheck) that you do only because you get rewarded for doing it, and if they stopped giving you your reward, you'd stop doing it. Why? Because you don't truly enjoy it, or else they wouldn't need to give you an incentive to do it, you'd just do it because you like doing it. Like art, I like to draw, I could have a job as an artist, and if they stopped paying me, I'd still keep drawing. Why? Because I actually like drawing, and I don't need a bloody incentive to do something I enjoy. I do it because I actually like doing it for the pure sake of doing it.


If the game itself is not enjoyable enough for you to play simply for that reason alone, and you need some meaningless incentive to keep playing the game, it's either not a good game, or you've simply burned out from it and need to give it a break (perhaps a permanent one).


#2151311 Why do people want mounts?

Posted Spearcrusher on 26 January 2013 - 12:23 PM

View PostWaar Kijk Je Naar, on 23 January 2013 - 11:39 AM, said:

I never really understood it either. Despite asking it multiple times, nobody has ever given me a good reason to add them to the game. The only replies you usually get is "it's fun"(...).

Isn't that the best answer you can get ? I mean that's the point of the game ?


#2150695 Why do people want mounts?

Posted raspberry jam on 25 January 2013 - 03:16 PM

View PostSheepski, on 25 January 2013 - 02:23 PM, said:

Then why have a mount if it's normal running speed, when you could just get swiftness from a skill?
Ah, you are right. So there's no reason to have a mount, then.

Unless people want a mount for cosmetic reasons.


#2150665 Why do people want mounts?

Posted Arquenya on 25 January 2013 - 02:25 PM

View PostSheepski, on 25 January 2013 - 02:23 PM, said:

Then why have a mount if it's normal running speed, when you could just get swiftness from a skill?
The same reason you'd rather look like a character in nice armour than like a brown ball floating over the gound: it just looks so much nicer and adds to the immersion! ;)

It's not just about stats, you know ...


#2148788 What do GW1 players think of GW2?

Posted Di-Dorval on 23 January 2013 - 05:15 AM

View PostFlaming_Foxx, on 22 January 2013 - 02:56 AM, said:

I love both GW1 and GW2.
I played GW1 since launch and I think it's just a truly amazing game. I loved the storyline and I feel like it was just a really epic game all round. The world felt massive and sprawling.

But the way it's presented to the user you actually felt like this epic and integral part of the storyline. GW2's storyline, if I'm being honest feels like it revolves around Trahaerne and not my character. Which is extremely problematic in a game which advertised itself heavily with the tag "What is your story?!" xD

I completely agree. I really felt invested in GW1 stories while I just didn't cared about GW2 one. GW1 was this epic journey while GW2 was all those randoms tasks with some dragon at the end.

GW1 just felt so much bigger and mysterious then GW2 imo. Maybe because I didn't had to worry about leveling.


#2147965 What do GW1 players think of GW2?

Posted Gileas898 on 22 January 2013 - 06:14 AM

View PostWaar Kijk Je Naar, on 22 January 2013 - 05:50 AM, said:

Played hundreds of games. A story doesn't need to be creative to be good, imo. It was good enough to get me to play it a dozen times (not to mention replaying individual missions). That's rather good for a game that (some would swear) is heavily focussed on various forms PvP.

I think what you mention here is severely underrated. You can generalize and describe story lines all you want, but in the end it's a question of "Will this story line leave a memorable impression on me?" or "Will I want to come back here later simply for the story?"

For me, the answer is "Yes" to a much greater extent in GW1 than what it is in GW2. Thinking Ascalon was "it", and being surprised when you got to the Shiverpeaks, hearing all those little memorable quotes by Cynn, the epic ambient sounds in Old Ascalon, getting lost trying to reach Piken Square, chilling in Fisherman's Heaven, hanging out in the "lost" hub Henge of Denravi, getting to the Crystal Desert and hearing the gossip of how Amnoon Oasis is the last source of water for along time, thinking Thunderhead Keep was the end of Prophecies, the list just keeps going on.

All of these things made a memorable impression on me, and I have yet to say the same for anything that happened in GW2 story, apart from the Zhaitan fight which only stood out because it was so poorly designed.


#2147289 So it seems a lot of naughty boys and girls got one last gift from Santa this...

Posted raspberry jam on 21 January 2013 - 11:29 AM

View PostXPhiler, on 21 January 2013 - 09:35 AM, said:

You do realise they addressed it the moment they found out about it right? you made it sound like they ignored the issue and simply limited themselves at baning exploiters. For the most part no company will ever release buggy software knowingly. QA takes time lots and lots of time. Unfortunately for them Anet commited themselves to an agressive content release schedule, their QA time must be serverly limited. How much testing time do you think they have between finishing a months content update and releasing that update? A week at most? Not even with months worth of QA time will you get perfection its a best effort exercise. Its also a learning processes, every new bug (and by new bug I am refering to an unexpected situation such as NPCs that arent meant to die dieing because of way too many people attackign at the same time like it happened in halloween or having one ingredient thats 95% of a recipe cost that has an 80% chance of being salvaged like what has happened here) will teach them new stuff to look for. But none of this justifies people taking advantage of bugs just cause QA didnt catch them.


Thats arguable. Team play is intended, the portal skill is a team play mechanic. Its two/more players working together to make up for a deficiency of one of the team members. The same happens in all group content. Alone I cant kill say claw of jormag In a team I can. As for making money faster, for the xth time, its not making profit that makes something an exploit or not. The snowflake thing wasnt an exploit because it was very profitable per-se it was an exploit because you could repeat it and do it an infinite amount of times for essentially no cost. The Portal / JPing puzzle part is different because A. Someone needs to do the required effort. B. its limited to 1 run per day C. its very likely Whoever hitches a ride will have to pay the mesmer creating the portal essentially making it less profitable had the person bothered to do the jp themselves.


They didnt facilitate the exploit!, how can you say that? its rediculous For arenanet to facilitate the exploit they had to one know about it (already obsurd) and then make it easier for people to exploit (obsurd isnt even the right word for this). All Arenanet are guilty of is for their QA to have missed the exploit. The rules arent vague at all. If you come across an exploit report it dont exploit it. Whats vague with that? They even give the benefit of the doubt to people by allowing for a good buffer of exploit runs so that people who might have used the exploit without knowing it was an exploit dont get caught in the net by mistake. As for why Arenanet use different measures between different exploits, well its up to them to decide that. I am sure they dont like handing out bans as much as people dont like recieving them. In anycase it doesnt matter. Just cause they might decide to give a pass to some people doesnt mean everyone is allowed to exploit.



Yes I bet you're really feel that way if someone were to hack your account and transfer all your stuff to another player. I bet you'd totally agree with support when they tell you that well they didnt reverse engineer anything they just used the UI and provided Legal inputs, sorry we cant do anything for you. Be realistic exploits exist for every single MMO out there. Every single explot goind through "legal inputs". Even Botting goes through "legal inputs" should we allow it all to stand because its going through "legal inputs"?



If Arenanet released perfect software there will be no one to blame cause nothing will go wrong. One problem it is impossible to release perfect software even with unlimited QA time. Even if you write perfect code you'll get bugs when the compiler turns that to machine code. And thats not even considering that your code will be running on top of other code that you have 0 control over that will have its own issues and might interact in a bad way with your own code. Some issues arent even bugs per-se, like in this case, this was more of a design issue where as one part of the recipe which cost 95% of the total had a 80% chance of being salvaged.

Anyhow no one is shifting blame here. Arenanet are to blame for allowing the issue through. They lived up to that by first blocking the issue until such time as they fix it and then they fixed it and made it available again. They lived up to their issue. Exploiters are blamed for exploiting. Who shifted what blame onto whom exactly?
Wow, you don't know much do you? A lot of companies release buggy software knowingly, mostly because there's a deadline and they haven't had time to correct the bug yet. Not saying that this was that kind of bug though. You are right about the aggressive release schedule, but that does not excuse the lack of QA. In particular not this kind. A mismatch in the crafting and salvaging ratios? Come on, that is easy as hell to find (which is also why players found it so quickly). In fact you could automate the check for it, you don't even need to have QA personnel on that - though ANet could use an increase in their QA staff anyway.

Yes, the snowflake exploit was an exploit because of the profits from it. If you could repeat it endlessly while losing money, it would not be an exploit, intended or not.

It doesn't really matter if you knowingly facilitate an action or not, you facilitate it anyway by opening the door. And yes, the rule is vague - because some exploits (defined by ANet themselves as unintended usage of the game client that gives some advantage to players) are not reported, but not punished for use, even when ANet learns of them. Example: Droks runs in GW1.

Mm, well, you have a point about the password hack. That is done before the game starts, though. And no, botting is not done through the game UI! It's done by hooking into the game client message loop (that's how the bot sends input commands) and by directly peeking at the communication between server and client, and the client's internal memory (that's how it reads for nearby enemies to farm). Those things should be punishable.

I'm not asking for perfect code. I'm asking for almost-perfect code. I don't demand it, I'm just requesting it. The less bugs, the better for us players - and the best way to do that is to put profit motives behind it.

To answer your question, ANet is to blame for putting buttons in their game - the people who pressed these buttons, even repeatedly, are not to blame as much, because all they did was play the game as it is.

View PostStrawberry Nubcake, on 21 January 2013 - 10:41 AM, said:

Did it ever occur to you that some of us might actually have better things to do than repeat ourselves every time you post?
If you had better things to do than replying to me, you'd do those things instead of replying to me. The fact that you are actually replying to me pretty much says that you don't have better things to do.
Possibly you have things to do that you wish would be better than replying to me.

In either case, if you don't want to discuss this, then leave the thread and let people who do want to discuss it stay here. What's it to you anyway?


#2147190 So it seems a lot of naughty boys and girls got one last gift from Santa this...

Posted raspberry jam on 21 January 2013 - 08:24 AM

Yeeees absolutely. Why is it that every time ANet's apologists run out of arguments, they want the thread locked and forgotten?

View PostMatterdor, on 18 January 2013 - 09:18 PM, said:

If they had acted within the rules they wouldn't have been banned.

You seriously want me to believe that people didn't realize that a recipe that could be used and salvaged in perpetuity while being gold positive was not an mistake? Why then did they then decide to do it thousands of times in a day? The only logical reason is that they knew it was a bug and tried to make the most of it before it was patched. A/Net has already indicated that exploiting a bug is against the terms of service and will result in a ban.

Your proposal of removing the ill gotten gains, while actually costing A/Net more money than they actually made selling the game to the person, would also encourage other players to do the same thing because the only punishment is a rollback.
It would also encourage ANet to check each patch more thoroughly. Which is my objective at least - I don't care about the exploiters (nor the damage they do to the made-up "economy"), but I do care about having a game with as few bugs as possible.

View PostXPhiler, on 18 January 2013 - 10:25 AM, said:

Nope it wasnt about Anet putting the bug in their game (you're licensed to use the game you dont really own the game. If you owned the game you would be allowed to do anything you want with it such as making copies and resell them but we arent allowed to right? Even if this doesnt convince you keep in mind the bug was in their backend not the client, you didnt buy any of that for sure) it was about how Anet acted. here let me remind you what you said
"You see someone lying down on a beach, dressed in a swimsuit. Do you:

1) Initiate CPR because obviously the person is having a heart attack, or
2) Take it for what it seems to be and ignore the person since she's just sun tanning like 1000 others on the same beach?"

Like I said wrong analogy. This was not a case of mistaken idenity like you're implying with this analogy.



Why is ferrying clearly an exploit? personally I Wouldnt consider it so, its teamwork. I mean the whole portal system is directly intended to ferry people around so I cant see how this is an unintended way around game mechanics. In anycase its up to ANet what corrective action they take. Even in the real world sometimes people decide not to press charges that doesnt mean that other people who do the same crimes / misdeed are excused because of it.

I dont see how changing the car which unintentionally resulted in the car becoming lethal changes the situation in anyway. So let say this evening I forget to lock my car and someone steals it, should the theif if caught walk free because I am to blame? is that what you're saying? I think you're missing a really important thing. Rules dont only apply when they're enforced. I could leave my front door open wide. If you get inside my house and steal my tv you're still guilty of stealing.
It is an exploit all right, you gain access to areas you could not possibly gain access to normally. Which is the same as this one: you get money faster than you could possibly get normally.

I understand what you mean, it's the exploiter's choice to exploit. But that is beside the point. The main responsibility here is ANet's, because they facilitated the exploit. Yes rules apply even if they are not enforced, that is the entire point. The current rule is extremely vague and not at all applicable for every exploit - ANet only enforces it when they feel like it.

The rule should not be needed. The game should accept any input through the provided UI as legal inputs, in every sense of the word "legal".

View PostXPhiler, on 18 January 2013 - 10:13 AM, said:

You do realize that the problem with exploiting is actually exploiting. How is removing ones gains from exploiting going to deter exploiting? Exploiters will simply keep doing it figuring the worst that can happen is them wasting a couple of days, big deal!


Yes of course, bugs happen and when they happen the bug itself is the responsibility of the developer and as such it should be addressed and they did their part in the 2nd day. They stopped the bug and eventually fixed it. Exploiting the bug is however not their responsability its the person who exploited thats to blame for exploiting.



No they didnt. The rules of the game are if you find an exploit you should report it instead of abusing it.
They didnt suffer because of someone else's mistake. For the Xth time. No one got banned for running into the bug (Anet mistake) they got baned for exploiting that bug (thier mistake)
Not at all. The real problem is that ANet is releasing buggy patches. A small handful of bugs allow exploits - a much larger portion of bugs affect gameplay negatively. When they get that handled, they can start shifting the blame to people who paid them. But until they stop shoveling out shit in every damn patch, the responsibility is theirs and theirs alone.


#2145234 So it seems a lot of naughty boys and girls got one last gift from Santa this...

Posted raspberry jam on 18 January 2013 - 09:32 AM

View PostGli, on 17 January 2013 - 04:40 PM, said:

The bug indirectly caused some damage to the game economy, as a direct consequence of the actions of exploiters.. They did their best to fix that by removing these undesirables and their undeserved gains from the game. What more can they do?
I suggest the following, in order:
  • Fix the bug (already done, I think).
  • Remove the illicit profits. Of course, only from the people who actually took part. If someone created 3000 ectos and sold 2500 of them, remove the remaining 500 ectos together with, let's say, all his money, and any exotic/ascended/legendary items that he acquired after the fact. Possibly other rare materials as well, if he invested in those.
  • Yeah, speaking of that, there should be a check of some kind... If removal of materials and items don't represent enough value, that player should be investigated to see what he did with the cash. If he for example bought some rare item to hide the money, that item should be deleted. If on the other hand he dumped all the cash in the Mystic Forge while not getting anything for it, then ANet should just lol because he already got his due.
  • Hire some at least half-competent QA personnel (because it's all too obvious that they don't check anything more than "does this compile").

View PostTrei, on 17 January 2013 - 05:23 PM, said:

No one handed out anything.
Anet did not deliberately create the bug nor announce the exploit to tempt everyone into exploiting it.
The bug would have cause nothing much if no one exploited it.
The harmful effects came from the exploiters' actions with it.
ANet handed out the patch containing the exploit. The fact that it wasn't deliberate does not absolve them of responsibility.

View PostAthena SoF, on 17 January 2013 - 06:15 PM, said:

The equivalent has existed for quite a while.  Mesmers portaling people up the JP in EB for tips.  Players tipping lvl 80's for running them to the zerg in Straits.  Last I checked no one feared being banned for those--particularly since they've existed since the 2nd week of release and are still going to this day.

Your point is moot.
Not at all! You just mentioned a perfect example of an exploit that is not punished. So why should this one be? Salvaging items is within the rules of the game, as defined by the game system. Why should it be us players' fault that the rules are written "wrong"?

View PostGilles VI, on 17 January 2013 - 07:02 PM, said:

Why are your analogies always so wrong?
They are not. I agree that bugs happen, but when they do, it's the responsibility of the developer, not the user.

View PostMatterdor, on 17 January 2013 - 09:31 PM, said:

Do you even have the foggiest idea how much money it costs to build bug free software? Do some googling about the NASA software and you will see figures like $1200 per line of code. They have some of the highest quality code but it costs and arm and a leg to get there. There is a trade off between the quality of GW2 and the cost of it. The higher the quality, the higher the cost. I am alright with the odd bug. So yes, A/Net let something slip in. It was a mistake. The people that tried to profiteer from the bug deserve what they got.
No, they don't. They acted within the rules of the game. Why should they be made to suffer for someone else's mistake?