Just because someone is trying to enjoy the game, in spite of its' many flaws, doesn't mean it's not the game for them. it just means they want to see the best for it so that they may enjoy it better.
And not even all of the justification in the world by most of the people posting in this thread can cull the suckage that ANet has splooged onto the wet nether regions of this fine, fat bottomed lass we call GW2. They've gone back on many promises, that even to this day every red dragon tally wacker will justify until NCSoft decides to shut down the servers.
The game, in it's current state, isn't for him. Is that better?
I didn't see Norseman or anyone else claim that the game was perfect. It has plenty of problems just like any other game. Some of us still enjoy playing despite those problems. The day I find myself saying something like "I'm trying really hard to like the game" is the day I stop logging in. I play games to have fun. What's the point if I'm not? It's not like I'm getting paid to log in.